Data Quadrant Awards 2020
Web Conferencing
SoftwareReviews names Zoho Meeting, Google Hangouts Meet, Cisco Webex Meetings, Join.me, and Zoom as Web Conferencing Data Quadrant Award Winners.
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Web Conferencing
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
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- individual feature evaluations
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- emotional connection to products
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Cisco Systems
Cisco Webex Meetings
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
8.7
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Zoom Video Communications, Inc.
Zoom
Zoom provides modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
8.5
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Zoho
Zoho Meeting
Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.
8.5
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Google Hangouts Meet
Connect with the people that make your business run via HD video, voice or text. You can save money and time on travel, but still get all the benefits of face-to-face contact.
8.4
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Join.me
Join.me
We’re a collaboration tool designed to cut through pointless processes, politics and protocols with a single click. We help you, your team and your company by making collaboration simple, instant and continuous.
8.4
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Join.me
Breadth of Features
Cisco Webex Meetings
Business Value Created
Cisco Webex Meetings
Ease of Customization
UberConference
Ease of Data Integration
GoToMeeting
Ease of IT Administration
Cisco Webex Meetings
Ease of Implementation
UberConference
Product Strategy and Rate of Improvement
UberConference
Quality of Features
Cisco Webex Meetings
Usability and Intuitiveness
Join.me
Vendor Support
PGi GlobalMeet
Vendor Capability Awards
Availability and Quality of Training
Join.me
Breadth of Features
Cisco Webex Meetings
Business Value Created
Cisco Webex Meetings
Ease of Customization
UberConference
Ease of Data Integration
GoToMeeting
Ease of IT Administration
Cisco Webex Meetings
Ease of Implementation
UberConference
Product Strategy and Rate of Improvement
UberConference
Quality of Features
Cisco Webex Meetings
Usability and Intuitiveness
Join.me
Vendor Support
PGi GlobalMeet
Other Evaluated Vendors
PGi
PGi GlobalMeet
GlobalMeet® provides a reliable, high quality video web conferencing service that enables businesses to collaborate across the globe. GlobalMeet’s mobile and desktop applications have flexible connection options to make it easy to start and join meetings, regardless of location.
8.4
Composite
Score
Composite
Score
+96
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
LogMeIn
GoToMeeting
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
8.3
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Dialpad
UberConference
Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.
8.3
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
BlueJeans
BlueJeans
BlueJeans' platform extends high quality video collaboration beyond the boundaries of specialized conference rooms. Finally, you have access to everyone you want to meet. BlueJeans can bridge together business and consumer video conferencing solutions, enabling you to collaborate more effectively with colleagues, customers, partners, suppliers and your social network.
8.1
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
77%
Likeliness to
Recommend
Likeliness
to Recommend
Adobe
Adobe Connect
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
8.0
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft
Skype for Business
With one click, anyone can join your online meeting, from any device. You can choose to meet right away, or schedule from Outlook for later. The meeting URL is personalized just for you.
8.0
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft
Microsoft Teams
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
7.8
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
AnyMeeting
AnyMeeting
Whether with colleagues, clients or prospects, use AnyMeeting video conferencing for that more personal and powerful connection. That will translate to higher engagement, higher productivity and higher sales versus travel or traditional phone conferencing.
7.7
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
72%
Likeliness to
Recommend
Likeliness
to Recommend
LifeSize
Lifesize Cloud
Lifesize Cloud is simply the best way for your entire organization to connect over video when you need to get business done.
7.4
Composite
Score
Composite
Score
+73
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
For the full press release, click here. For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
