Data Quadrant Awards 2020

Library Information Systems


SoftwareReviews names LibraryWorld and Boopsie Academic Libraries as Library Information Systems Data Quadrant Award Winners.


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Library Information Systems

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Library Information Systems Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


LibraryWorld

LibraryWorld

LibraryWorld provides a full range of library modules including catalog, circulation, inventory, serials control, and OPAC.

7.9

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
27Reviews

Boopsie

Boopsie Academic Libraries

Boopsie provides library-branded native mobile apps that are affordable, easy to deploy and maintain, and enable academic libraries of all sizes to provide 24/7/365 mobile access to digital resources on any device. Equip your students with the tools that they need to succeed in the digital age.

7.6

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Vendor Capability Awards


Availability and Quality of Training

LibraryWorld

Badge Winner

Breadth of Features

RefWorks

Badge Winner

Business Value Created

LibraryWorld

Badge Winner

Ease of Customization

RefWorks

Badge Winner

Ease of Data Integration

LibraryWorld

Badge Winner

Ease of IT Administration

LibraryWorld

Badge Winner

Ease of Implementation

LibraryWorld

Badge Winner

Product Strategy and Rate of Improvement

Boopsie Academic Libraries

Badge Winner

Quality of Features

RefWorks

Badge Winner

Usability and Intuitiveness

LibraryWorld

Badge Winner

Vendor Support

LibraryWorld

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

LibraryWorld


Breadth of Features

RefWorks


Business Value Created

LibraryWorld


Ease of Customization

RefWorks


Ease of Data Integration

LibraryWorld


Ease of IT Administration

LibraryWorld


Ease of Implementation

LibraryWorld


Product Strategy and Rate of Improvement

Boopsie Academic Libraries


Quality of Features

RefWorks


Usability and Intuitiveness

LibraryWorld


Vendor Support

LibraryWorld


Other Evaluated Vendors


RefWorks

RefWorks

Students embrace RefWorks for its ability to organize the documents they need to complete assignments, creating instant citations and bibliographies, wrapping up the loose ends that steal hours from sleep or other homework. Faculty value RefWorks for its creation of a simple online workspace that supports research collaboration, transcending geography. And for librarians, RefWorks' institutional subscription puts them at the hub of their community with a high-value service that supports all university researchers.

7.5

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

17Reviews

Follett Learning

Follett Learning Library Information System

Aligning library resources with what’s being taught at school has never been more important. Our digital and traditional school library resources give students the ability to read beyond a school’s brick-and-mortar walls. Key platforms promote families to get more involved and take an active role in education. With our online student learning solutions, quality education is accessible with one click – anytime, anywhere.

7.2

Composite
Score

Composite
Score

+71

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

39Reviews

Innovative

Innovative Interfaces Library Information Systems

Innovative’s suite of library automation software products connects your library to your community and the world with integrated workflows and seamless user experiences. Innovative’s products support current and future library trends such as e-content, mobile technologies, and cloud-based services, while improving resource sharing and providing powerful, actionable analytics.

7.1

Composite
Score

Composite
Score

+71

Emotional
Footprint

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Cengage Learning

Cengage Library Information Systems

Gale, a part of Cengage Learning, believes the library is the heart of its community, driving meaningful and measurable outcomes for individual users and groups. Gale is a partner to libraries and businesses looking to deliver educational content, tools and services to support entrepreneurship, encourage self-directed learning, aid in research and instruction, and provide enlightening experiences.

6.8

Composite
Score

Composite
Score

+55

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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