RefWorks

RefWorks

Students embrace RefWorks for its ability to organize the documents they need to complete assignments, creating instant citations and bibliographies, wrapping up the loose ends that steal hours from sleep or other homework. Faculty value RefWorks for its creation of a simple online workspace that supports research collaboration, transcending geography. And for librarians, RefWorks' institutional subscription puts them at the hub of their community with a high-value service that supports all university researchers.

7.5

Composite Score

7.6

CX Score

+75

Emotional Footprint

75%

Likeliness to Recommend

17

Reviews

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Reports on iPad

RefWorks Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

RefWorks has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.

Product Report