Sierra ILS Customer Reviews 2023

What is Sierra ILS?

From integrating separate workflows into one, to seamless integrations, Sierra is a leading LSP that frees you up to do what matters. View the roadmap for planned product updates.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Sierra ILS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sierra ILS.

75 Likeliness to Recommend

Up 5
Since last award

95 Plan to Renew

Up 1
Since last award

90 Satisfaction of Cost Relative to Value

Down 4
Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sierra ILS?

3% Negative

33% Neutral

64% Positive

Pros

Reliable
Appreciates Incumbent Status
Unique Features
Includes Product Enhancements

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Powerful Knowledge Management Tool

Likeliness to Recommend

9 / 10

What differentiates Sierra ILS from other similar products?

Innovative LIS is a knowledge sharing avenue, which increases the information base of users.

What is your favorite aspect of this product?

Innovative LIS has distinguished online access system, every affirmative and reliable.

What do you dislike most about this product?

Innovative LIS has proper information access and update system, hence, reliable.

What recommendations would you give to someone considering this product?

Innovative LIS is the technically reliable program for high information sharing.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Mark R.

Role: Student or Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Great library features

Likeliness to Recommend

9 / 10

What differentiates Sierra ILS from other similar products?

The simple and straightforward user interface and features.

What is your favorite aspect of this product?

The circulation management is very effective and easy to get used to in terms of its features.

What do you dislike most about this product?

It doesn’t seem to be that customizable.

What recommendations would you give to someone considering this product?

it is a great software perfect for everyday library transactions.

Pros

Over Delivered
Reliable
Performance Enhancing
Enables Productivity

Sierra ILS

Sierra ILS

What is Sierra ILS?

Company Details

Need Assistance?

Sierra ILS Ratings

75 Likeliness to Recommend

Up 5Since last award

95 Plan to Renew

Up 1Since last award

90 Satisfaction of Cost Relative to Value

Down 4Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Sierra ILS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Book Reservations Includes online book reserving, availability calendars, and time penalty.

Digital Library Includes visual material, audio material, and video material.

Library Catalog Includes storing, retrieving, and managing of information throughout a digital process.

Library Management Includes book records, book reservation system, and lost book recovery system.

Library Database Includes book sorting, customized search, and accessible data storage.

Library Circulation Consists of book status, tracking, and borrowing.

Barcode Support Consists of tags and patterns in the form of numbers for product categorization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Search Engine Includes complete customization, advanced site search, and content monitoring.

Content Management Includes collaboration, check-in/check-out, and version control.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Sierra ILS Reviews

Stella M.

Powerful Knowledge Management Tool

Likeliness to Recommend

Pros

Mark R.

Great library features

Likeliness to Recommend

Pros

Up 5
Since last award

Up 1
Since last award

Down 4
Since last award

Feature Ratings

Book Reservations

Digital Library

Library Catalog

Library Management

Library Database

Library Circulation

Barcode Support

Analytics and Reporting

Search Engine

Content Management

Resource Management

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training