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Clarivate Analytics LLC

Sierra ILS

7.7 / 10
Category

What is Sierra ILS?

From integrating separate workflows into one, to seamless integrations, Sierra is a leading LSP that frees you up to do what matters. View the roadmap for planned product updates.

Company Details


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Sierra ILS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sierra ILS.

75 Likeliness to Recommend

Up 5
Since last award

95 Plan to Renew

Up 1
Since last award

90 Satisfaction of Cost Relative to Value

Down 4
Since last award


Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sierra ILS?

3% Negative
33% Neutral
64% Positive

Pros

  • Reliable
  • Appreciates Incumbent Status
  • Unique Features
  • Includes Product Enhancements

Feature Ratings

Average 78

Book Reservations

87

Digital Library

86

Library Catalog

81

Library Management

80

Library Database

79

Library Circulation

78

Barcode Support

76

Analytics and Reporting

75

Search Engine

75

Content Management

74

Resource Management

72

Vendor Capability Ratings

Average 76

Breadth of Features

79

Ease of IT Administration

77

Vendor Support

77

Ease of Data Integration

77

Business Value Created

77

Usability and Intuitiveness

76

Ease of Implementation

75

Quality of Features

75

Ease of Customization

75

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

74

Sierra ILS Reviews

Stella M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Powerful Knowledge Management Tool

Likeliness to Recommend

9 / 10

What differentiates Sierra ILS from other similar products?

Innovative LIS is a knowledge sharing avenue, which increases the information base of users.

What is your favorite aspect of this product?

Innovative LIS has distinguished online access system, every affirmative and reliable.

What do you dislike most about this product?

Innovative LIS has proper information access and update system, hence, reliable.

What recommendations would you give to someone considering this product?

Innovative LIS is the technically reliable program for high information sharing.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mark R.

  • Role: Student or Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Great library features

Likeliness to Recommend

9 / 10

What differentiates Sierra ILS from other similar products?

The simple and straightforward user interface and features.

What is your favorite aspect of this product?

The circulation management is very effective and easy to get used to in terms of its features.

What do you dislike most about this product?

It doesn’t seem to be that customizable.

What recommendations would you give to someone considering this product?

it is a great software perfect for everyday library transactions.

Pros

  • Over Delivered
  • Reliable
  • Performance Enhancing
  • Enables Productivity