Data Quadrant Awards 2020

Email Backup Solutions


SoftwareReviews names Dropsuite Office 365 Exchange Backup, Veritas Backup Exec, Mimecast Sync & Recover, and NovaBACKUP as Email Backup Solutions Data Quadrant Award Winners.


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Email Backup Solutions

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Email Backup Solutions Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Dropsuite Ltd.

Dropsuite Office 365 Exchange Backup

Exchange Online Backup by Dropsuite is a cloud-based backup solution with military grade encryption designed to safely protect business digital assets. You can feel assured your email is safe and secure from the many risks that threaten businesses every day by using Dropsuite.

9.3

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

98%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
20Reviews

Veritas

Veritas Backup Exec

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

8.4

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Mimecast Services

Mimecast Sync & Recover

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

8.4

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

NovaStor Corp

NovaBACKUP

NovaBACKUP is made for small businesses or the IT person that doesn't have time to worry about backup. It's everything you need to protect your most critical data.

8.4

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Vendor Capability Awards


Availability and Quality of Training

Dropsuite Office 365 Exchange Backup

Badge Winner

Breadth of Features

Dropsuite Office 365 Exchange Backup

Badge Winner

Business Value Created

Dropsuite Office 365 Exchange Backup

Badge Winner

Ease of Customization

NovaBACKUP

Badge Winner

Ease of Data Integration

Dropsuite Office 365 Exchange Backup

Badge Winner

Ease of IT Administration

Dropsuite Office 365 Exchange Backup

Badge Winner

Ease of Implementation

Dropsuite Office 365 Exchange Backup

Badge Winner

Product Strategy and Rate of Improvement

Dropsuite Office 365 Exchange Backup

Badge Winner

Quality of Features

Dropsuite Office 365 Exchange Backup

Badge Winner

Usability and Intuitiveness

Dropsuite Office 365 Exchange Backup

Badge Winner

Vendor Support

Dropsuite Office 365 Exchange Backup

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Dropsuite Office 365 Exchange Backup


Breadth of Features

Dropsuite Office 365 Exchange Backup


Business Value Created

Dropsuite Office 365 Exchange Backup


Ease of Customization

NovaBACKUP


Ease of Data Integration

Dropsuite Office 365 Exchange Backup


Ease of IT Administration

Dropsuite Office 365 Exchange Backup


Ease of Implementation

Dropsuite Office 365 Exchange Backup


Product Strategy and Rate of Improvement

Dropsuite Office 365 Exchange Backup


Quality of Features

Dropsuite Office 365 Exchange Backup


Usability and Intuitiveness

Dropsuite Office 365 Exchange Backup


Vendor Support

Dropsuite Office 365 Exchange Backup


Other Evaluated Vendors


Veeam

Veeam Backup for Microsoft Office 365

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

7.8

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

CloudAlly

CloudAlly Office 365 Exchange Backup for Business

CloudAlly’s automated daily Office 365 Exchange backup service, with its business email backup software ensures that you can both quickly recover data from any point in time as well as export your archives for local storage.

7.3

Composite
Score

Composite
Score

+63

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

29Reviews

CommVault Systems

CommVault Backup and Recovery

Enterprise data is anything but uniform. Which is why your data protection, backup and recovery solution needs to cover the full range of data sources, file types, storage media and backup modes — from snapshots to streaming.

7.0

Composite
Score

Composite
Score

+63

Emotional
Footprint

Emotional
Footprint

67%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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