Customer Experience Awards 2019

Education Learning Management Systems


SoftwareReviews names Sakai, PowerSchool Learning, and Canvas as Education Learning Management Systems Customer Experience Award Winners.


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Education Learning Management Systems

Customer Experience Awards

The SoftwareReviews Customer Experience Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Customer Experience Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 emotional response areas, and how they compare against each other. Our Customer Experience Report covers all aspects of the vendor-client relationship.

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Measuring Customer Experience

Customer Experience Award rankings are scored using our “Net Emotional Footprint" index, which tracks responses across 26 emotional response areas that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. The following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Customer Experience Leaders


Apereo

Sakai

Sakai provides a flexible and feature-rich environment for teaching, learning, research and other collaboration. As an open source software suite developed by its adopter community, the Sakai continually evolves in step with the needs of the students, faculty members and organizations it serves. Colleges, universities, governments and other organizations deploy Sakai’s rich toolset to expand the possibilities for technology-enabled learning across many facets of the educational experience.

+80

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

88% Integrity

88% Trustworthy

88% Fair

3% Negative 83% Positive
Badge Winner
72Reviews

PowerSchool

PowerSchool Learning

PowerSchool Learning is a learning management and classroom collaboration solution that empowers teachers with real-time student interaction inside and outside the classroom, bringing in more social and collaborative learning. Teachers can quickly create and deliver rich engaging lessons, electronically collect, annotate, and grade work, and easily collaborate and share with other educators.

+75

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

94% Reliable

94% Efficient

88% Continually Improving

5% Negative 80% Positive
Badge Winner
37Reviews

Instructure

Canvas

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

+73

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

88% Reliable

87% Respectful

87% Unique Features

7% Negative 80% Positive
Badge Winner
100Reviews

Other Evaluated Vendors


Moodle

Moodle

Moodle is a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create personalised learning environments. You can download the softwareonto your own web server or ask one of our knowledgable Moodle Partners to assist you.

+72

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

91% Trustworthy

88% Enables Productivity

88% Reliable

7% Negative 79% Positive
108Reviews

Schoology

Schoology

Schoology transforms your school or district into a thriving digital ecosystem. Everything students, faculty, and parents need is in one easy-to-use platform. Teach, learn, communicate, share, and collaborate anytime and on any device.

+70

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

83% Reliable

82% Integrity

81% Efficient

5% Negative 75% Positive
74Reviews

D2L

D2L Brightspace

D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.

+69

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

92% Respectful

89% Reliable

86% Security Protects

8% Negative 77% Positive
79Reviews

Blackbaud

Blackbaud onCampus

Now more than ever, staff is expected to do more and be accountable for more. You need efficient and powerful solutions that help you achieve measurable results. Your website has direct impact on your ability to recruit and retain. Building awareness and a prospect pool is critical to your success. And from a development perspective, the vehicles you use should enable the nurturing of key relationships with a sense of purpose. Blackbaud has designed hundreds of unique websites specifically for small colleges! Our integrated solution ensures that your website not only looks great – but it also has the power to aid in attraction, retention and development.

+55

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

90% Respectful

81% Integrity

78% Efficient

12% Negative 67% Positive
34Reviews

Blackboard

Blackboard Learning Management Software

Blackboard is the world's leading education technology company. We challenge conventional thinking and advance new models of learning in order to reimagine education and make it more accessible, engaging and relevant to the modern day learner and the institutions that serve them.

+48

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

77% Reliable

75% Respectful

74% Fair

15% Negative 63% Positive
234Reviews

For the full list of vendors in this space, click here.

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