Cerner is a massive player in the electronic health record (EHR) space. Its EHR platform is used in thousands of hospital networks across the United States. One of these networks, Abrazo Health Hospitals in Arizona, experienced a three-day EHR system outage.
Abrazo Health Hospitals released a statement explaining clinicians had employed backup procedures to maintain operations without access to digital health records. Transitioning to paper records slowed care and delayed medical procedures.
After working with Cerner, the upgrade was put on hold and the EHR was brought back online. Abrazo plans to slowly shift back to EHR in order to uncover the root cause of the system outage.
Source: Cerner EHR at SoftwareReviews
Cerner is an established market leader in EHR. It holds a near duopoly on large healthcare platforms with Epic Systems.
Outages like the one that occurred at Abrazo certainly contribute to Cerner customers’ 64% likelihood to recommend the platform, but Cerner is such a large player that the outage is unlikely to dent its long-term prospects or the widespread market move to longitudinal and rationalized EHR.
The incident does, however, underscore the need for IT to have contingency processes in place for dealing with outages in critical systems. In the healthcare environment, it can literally be a matter of life and death.
The US Department of Health and Human Services and the Indian Health Service (IHS) have formalized an overarching plan to support improved clinical and nonclinical operations across IHS, Tribal, and Urban healthcare facilities through RPMS EHR and HIT modernization.
Cerner and Amazon Web Services (AWS) are working together to expand access to clinical data battling the COVID-19 pandemic by sharing de-identified patient data with health researchers.
COVID-19 has disrupted critical healthcare projects and implementation plans. Despite the considerable challenges faced by many healthcare organizations MEDITECH has been working with them to shift to virtual EHR implementations.
Grand Lake Health System (GHLS) in St. Mary’s, Ohio, had telehealth on its 2020 application roadmap. When the COVID-19 pandemic hit, GLHS chose Allscripts’ telemedicine solution called FollowMyHealth.
Between mid-February and April, athenahealth reported a 3,400% increase in demand for telehealth services. In response to this unprecedented need for patients and providers to connect virtually, athenahealth introduced an improved and integrated telehealth solution.
The unprecedented pandemic and social distancing have pushed Cerner to try out new means of implementing its Electronic Health Record (EHR) solutions. Cerner kicked off its first attempt this month at a hospital in rural Tennessee.
Epic Systems, a provider of health information technology, launched a COVID-19 triage app in partnership with nonprofit health IT services provider OCHIN. The app will assist healthcare professionals who do not have immediate access to an EHR platform.
Telehealth solutions are rapidly gaining traction across the healthcare industry. To remain on the cutting edge and keep up with the increase in demand for services as a result of COVID-19, insurance providers should consider adopting telehealth tools.
A new partnership has formed between Cerner and Uber, as reported in Forbes. Together the electronic health records (EHR) vendor and ridesharing giant are planning to make it easier for healthcare institutions to schedule rides for patents and practitioners.