On November 8, 2019 Slack’s stock value hit an all-time low, falling 25% below the stock’s reference price of $24 on its New York Stock Exchange debut. The news follows a 50% drop in Slack’s stock value from its initial trading peak of $42 on its first day of listing.
Microsoft’s continued push to unseat Slack with its Teams offering is cited as a major reason for Slack’s slowing growth.
“The Slack solution is impressive and represents a strong growth opportunity,” Wedbush analyst Dan Ives writes. “However, we believe penetrating this next phase of enterprises will be incrementally more difficult as the Microsoft/Teams value proposition presents a major competitive hurdle going forward in sales cycles.”
Source: SoftwareReviews Slack Scorecard. Accessed November 11, 2019
Is Slack destined to peter out as Microsoft Teams becomes enterprises’ communication tool of choice? Maybe not immediately – Slack’s key selling point against Teams is its broad integration capabilities. Indeed, Slack spent 39% of its revenue on research and development and now boasts 1,800 apps and more than 600,000 third-party developers registered on its platform. These integrations keep users on Slack, given data retrieval, colleague coordination, and task management all occur in one unified space.
Moreover, though Slack’s stock value is trading in the low $20s, this price may be more palatable to investors over a longer trading term. Building a foundation that is not based on a bubble of hype is a more secure grounding for future trading prospects.
That is, if there are future trading prospects. For though Slack integrates more broadly than Teams, Teams has recently announced partnerships to enhance interoperability with two collaboration market heavyweights: Zoom and Cisco’s Webex Teams. Given Teams now has more users than Slack and given Teams’ future interoperability with Zoom and Webex Teams, this could be a sign that Slack is slowly being pushed to the wayside of the collaboration marketplace.
Source: SoftwareReviews Microsoft Teams Scorecard. Accessed November 11, 2019
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.
This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.
With a return to the office looking ever more feasible, organizations need to consider what role web conferencing solutions will play moving forward. This note outlines three trends organizations should be aware of as we move into 2022.
On March 30, 2021, HCL Technologies briefed Info-Tech on the roadmap for Connections. For 2021 and 2022, users can expect Connections to have seamless Microsoft 365 integrations, enhanced user experience frameworks, landing pages for user engagement (with tailored notifications and updates), and broader integrations with third-party applications.
On February 24-25, 2021, Zoho held its annual ZohoDay – a conference aimed at communicating the state of the business and product roadmaps. The event coincided with Zoho’s 25th year as a company, testament to Zoho’s long-term business approach: grow organically, have zero debt, zero external investments, remain cashflow positive, and plow cashflow back into the business and customers.
This note highlights the top three trends to watch for in the 2021 UCaaS market.
On October 6, 2020, Cisco introduced a slew of updates for Webex software and hardware, coming October and early November. This briefing predominantly featured the release of Webex Room Navigator with of IoT technology, which seeks to reduce COVID-19 spread and optimize office footprint.
On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the introduction of Cisco Webex Classrooms and the Webex Control Hub, with notable updates also coming to Webex for Education, Webex Meetings, and Webex Teams.