Sage Business Cloud Is Not Just One Product; It Is Multiple Products in One
Sage Business Cloud is not just one product. That was the message we received during an Info-Tech software vendor briefing with Sage. If you browse the Sage website it seems obvious that Sage offers more than one application, but this may not always be obvious to some.
Sage Business Cloud is composed of two options for accounting: Sage Payroll and Sage People. Sage Business Cloud also incorporates two cloud connected accounting packages, Sage 50cloud and Sage 200cloud. Both Sage 50cloud and Sage 200cloud are desktop applications using the same add-on services as the cloud products.
When someone says “we are using Sage Business Cloud,” you need to inquire as to which accounting product they have implemented. From a product review perspective, there is a downside when it comes to reviews. An unhappy customer could negatively review Sage Business Cloud when, in reality, it is a particular accounting package within that is a poor fit for them. The same is true when a customer is happy with Sage Business Cloud. How do you know which product they are happy with?
Source: Sage Business Cloud Enterprise Management at SoftwareReviews, Accessed August 14, 2019
The bundling by Sage is a customer retention move. When a customer outgrows its existing solution, it is an opportunity (or risk from the vendor’s point of view) to review the market and possibly switch vendors. With multiple levels of product under one banner, a customer looking to scale up to a more robust package can upgrade to the next level instead implementing a completely new system. The reality is they are implementing new software; however, the perception is they are just upgrading their Sage Business Cloud subscription.
Want to Know More?
See Optimize Business Processes to Limit ERP Customization for more on avoiding software customization and Select and Implement an ERP Solution to find the right fit for your organization.
Acronis Offers a Unique Endpoint Protection and Data Recovery Package Tailored for the Small to Medium-Sized Business
Acronis hopes to overtake many competitors in the data recovery and endpoint protection solution space by forging partnerships with many MSSPs and appealing to the SMB market. The company has doubled down by hiring the former CEO of GoDaddy, who is committed to reinvesting in its technology and increasing and improving its product line.
Zoho Announces Trident to Power Workplace’s UCaaS Capabilities
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
Next-Gen EDR/MDR/XDR – Field Effect Covalence
Field Effect Covalence is an EDR/MDR/XDR offering that translates chaos into order.
Will Avaya’s Five-Step Transformation Strategy Generate a Stronger Outlook for 2023?
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
Informatica World 2022 Highlights
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Are You In or Out? How to Source Application Development
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
UCaaS in 2022: Top Three Trends
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect 2021: Trends and Keynote Highlights
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
Front Continues Aggressive Growth and Product Innovations
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.