The emergence and growth of Rainforest QA has shone a different light in a market that is dominated by big-name players like HP and IBM. Rainforest streamlines test design and management and expands test coverage through its extensive tester network.
Significant funding from venture partners motivated Rainforest QA to make large investments in the development and maturity of its core platform and its integrated products, (Test Designer, Test Manager, Quality Analyzer) and supporting services (Expert Engine, Automation Engine). The key differentiator of Rainforest QA is its Expert Engine, which delegates test cases to the thousands of active testers the company employs. These testers then report the results back to the users with their results. The success of these tests is largely dependent on the accuracy and clarity of the provided test cases. Unfortunately, false positives and negatives are not entirely unavoidable given that the testers are not intimately familiar with the product or with the test case owners. While it is frustrating to some Rainforest users, the additional test coverage through an intuitive interface may offset the headaches and costs.
Recent updates to the Rainforest QA platform has made the test design, planning, and management easier to complete, such as adjustments to the user interface and the automation of test-case creation. Rainforest is making strides to address the realities of fragmented delivery toolsets by improving the collaboration and integration with other third-party delivery, testing, and deployment tools. Even if the Expert Engine is not used, Rainforest QA can help better manage testing activities, but it is still just one piece of the larger application lifecycle management picture.
Rainforest QA gives users the benefits of a large pool of testers without the headaches of managing outsourced resources. Users must be very clear on the scope of their tests given the quality concerns of completed tests. With the significant injection of investors’ money, the market has yet to see how Rainforest will use it to innovate its products.
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
Automation is not a silver bullet solution to your workforce productivity challenges. Optimization and automation (optimation) must be used together to remove root cause inefficiencies and best use the features and capabilities of your automation solutions.
At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.