On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.
This change to the Microsoft Search extension will take effect with version 2002 for certain locations (based on device IP address), in the form of a gradual rollout.
User have reacted with outrage at the announcement, opening dozens of support tickets on GitHub with titles such as “Seriously? Reverse this decision NOW!” and “Now playing: ‘Nine Inch Nails – I Do Not Want This’.”
One user complains, “So basically what you are saying is that now O365 is adware? I don’t want my users (or any users) to open a web browser and see a story about Harry and Meghan (as it is at the moment) or bloody Kim Kardashian.”
Jaded industry analysts might see this as just one more example of Microsoft quietly spreading its tentacles – leveraging its large footprint of existing customers to gain market share with more of its products, regardless of whether its users actually wish to use those additional products.
Of course, existing 365 users don’t have to use the extension – they can easily click a checkbox to disable it or uninstall it entirely. IT administrators can even remove it across their environment by using a group policy – and Microsoft points all this out in its documentation.
Info-Tech expects that Microsoft will continue to make similar plays to take market share in new areas, as we have seen with the launch of Teams as a competitor to vendors such as Slack.
IT professionals should remain vigilant and stay on top of their vendors’ changes to COTS applications – especially SaaS applications – to make sure their users are getting the most appropriate solutions for their use cases.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Nemertes’ latest research. Nemertes studied the impact of team collaboration software on the enterprise and the need for a rationalized collaboration toolset.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores Lenovo’s findings on the major challenges that employees face related to remote work, as well as best practices to counteract those challenges.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Cisco’s new solutions for remote work and a safe return to the office.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communication and collaboration for enterprise. One session showcased Slack’s latest updates for its Slack Connect and Enterprise Key Management (EKM) solutions.
Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business applications. However, compared to Microsoft’s Office 365 and Google’s G Suite, Zoho still has a long way to go in this marketspace.
IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.