Microsoft Retiring Skype for Business Online in 2021
Microsoft has announced that Skype for Business Online will be retired on July 31, 2021. All new Office 365 customers will be on-boarded directly to Teams from September 1, 2019.
Senior Product Marking Manager James Skay, responsible for overseeing this transition, said that Teams has been refined enough to “the point that [Microsoft] can confidently recommend [Teams] as an upgrade to all Skype for Business Online customers.”
Source: SoftwareReviews Microsoft Teams scorecard: Accessed August 20, 2019
Product investments for Teams that address feature requests from current Skype Business Online users will include:
- Dynamic 911: automatically uses the caller’s current location to route to a Public Safety Answering Point call center operated by the local government. Available: in Teams for the United States by end of this calendar year.
- Shorter Retention Periods: will allow customers to limit channel and chat retention periods to as short as one day and ensure that when data is deleted it is removed from all permanent storage in the Teams service. Available: in Teams by the end of the calendar year.
- Teams and Skype Consumer Interop: Interop between Teams and Skype Consumer will allow users on the two services to communicate using both chat and calling. Available: in Teams by first quarter of calendar year 2020.
- Contact Center Integration and Compliance Recording: new Teams partnerships with Five9, Genesys, and NICE to enable contact center solutions, and with ASC, NICE, and Verint to provide compliance recording.
Skype Consumer Service and Skype for Business Server will both be unaffected by this announcement.
This announcement rounds off a very interesting month for Teams. At the start of July, Info-Tech covered the results of Mio’s Workplace Messaging Report. This report suggested that the muddled upgrade pathway to Teams from Skype for Business Online meant that Slack was likely to keep stealing users, establishing itself as the shadow-messaging app of choice.
However, mid-July saw Teams overtake Slack in number of users for the first time. Info-Tech reported that Slack adoption is declining among large enterprises, while Teams is gaining market share.
Finally, then, Microsoft has removed much of the ambiguity with this latest roadmap to Teams. The planned upgrades will pacify Skype for Business Online users concerned about losing certain features.
Want to Know More?
Communication and Collaboration Strategy Communication Plan
Establish a Communication and Collaboration System Strategy
My Firewall Is Smarter Than Your Firewall
Next-generation firewalls were smarter than previous firewalls, able to deeply analyze traffic and integrate with complementary security solutions. Today our needs are more complex, however, with a 742% increase in software supply chain attacks over the past three years. Sonatype Nexus Firewall has been paying attention and claims its firewall product is smarter about these attacks.
Your Internet Secret Service, Otherwise Known as External Attack Surface Management (EASM)
Have you ever thought of what else you could do to take your security operations center (SOC) to the next level and focus on prevention? Look no further – external attack surface management (EASM) was a popular managed service and topic of discussion at Rivest–Shamir–Adleman (RSA) Conference 2023, named after a popular public-key cryptosystem.
Can Hillstone Networks Position Its StoneOS to Take Firewalls Beyond the Next Generation?
Hillstone Networks has positioned itself as a robust and feature-rich provider of not only hardware but also security solutions. With its ZTNA 3.0 release and support for centralized management of IoT assets and incident response, the company embodies a next-generation firewall.
Acronis Offers a Unique Endpoint Protection and Data Recovery Package Tailored for the Small to Medium-Sized Business
Acronis hopes to overtake many competitors in the data recovery and endpoint protection solution space by forging partnerships with many MSSPs and appealing to the SMB market. The company has doubled down by hiring the former CEO of GoDaddy, who is committed to reinvesting in its technology and increasing and improving its product line.
Zoho Announces Trident to Power Workplace’s UCaaS Capabilities
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
Next-Gen EDR/MDR/XDR – Field Effect Covalence
Field Effect Covalence is an EDR/MDR/XDR offering that translates chaos into order.
Will Avaya’s Five-Step Transformation Strategy Generate a Stronger Outlook for 2023?
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
Informatica World 2022 Highlights
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Are You In or Out? How to Source Application Development
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.