Microsoft has announced that Skype for Business Online will be retired on July 31, 2021. All new Office 365 customers will be on-boarded directly to Teams from September 1, 2019.
Senior Product Marking Manager James Skay, responsible for overseeing this transition, said that Teams has been refined enough to “the point that [Microsoft] can confidently recommend [Teams] as an upgrade to all Skype for Business Online customers.”
Source: SoftwareReviews Microsoft Teams scorecard: Accessed August 20, 2019
Product investments for Teams that address feature requests from current Skype Business Online users will include:
Skype Consumer Service and Skype for Business Server will both be unaffected by this announcement.
This announcement rounds off a very interesting month for Teams. At the start of July, Info-Tech covered the results of Mio’s Workplace Messaging Report. This report suggested that the muddled upgrade pathway to Teams from Skype for Business Online meant that Slack was likely to keep stealing users, establishing itself as the shadow-messaging app of choice.
However, mid-July saw Teams overtake Slack in number of users for the first time. Info-Tech reported that Slack adoption is declining among large enterprises, while Teams is gaining market share.
Finally, then, Microsoft has removed much of the ambiguity with this latest roadmap to Teams. The planned upgrades will pacify Skype for Business Online users concerned about losing certain features.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
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On February 24-25, 2021, Zoho held its annual ZohoDay – a conference aimed at communicating the state of the business and product roadmaps. The event coincided with Zoho’s 25th year as a company, testament to Zoho’s long-term business approach: grow organically, have zero debt, zero external investments, remain cashflow positive, and plow cashflow back into the business and customers.
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On October 6, 2020, Cisco introduced a slew of updates for Webex software and hardware, coming October and early November. This briefing predominantly featured the release of Webex Room Navigator with of IoT technology, which seeks to reduce COVID-19 spread and optimize office footprint.