As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from cloud service provider Navisite will now receive them from Intermedia, a Microsoft partner and market contender in the cloud communications space. The news follows Navisite and Intermedia’s announcement to form a strategic partnership.
These Navisite users will now have access to a range of Intermedia’s offerings, including:
Users especially after UCaaS or CCaaS integrations to their Microsoft 365 services will welcome Intermedia’s complementary cloud products. For while Microsoft Teams continues to make headway in the enterprise space as a cloud-based communications solution, its telephony solutions are still immature and often require third-party overlays.
Source: SoftwareReviews Navisite Scorecard. Accessed July 20, 2020.
Intermedia has made enormous strides in the unified communications and collaboration marketspace this year. From the recent announcement of UNIVERGE through its NEC partnership, to now welcoming 70,000+ Navisite business users to its services, Intermedia’s market positioning has garnered some serious clout. Backed by an enviable reputation for end-user support and customer service, it will not be long before organizations looking for a less expensive but comprehensive UCaaS solution start flocking to Intermedia.
However, organizations that do not yet subscribe to a Microsoft offering should reflect on whether Intermedia is right for them. Intermedia relies heavily on Microsoft for ancillary services and integrates closely with Office 365 applications. While these are additional benefits to users within a Microsoft shop, they will be unappreciated by those who are not.
IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
Zoom recently announced Zoom for Home: an all-in-one hardware and software for home users designed to enable the work-from-home user with a single home appliance for web conferencing, phone calling, and interactive whiteboard collaboration.
NEC customers now have access to a new set of cloud-based communications and collaboration solutions through NEC’s partnership with Intermedia, a cloud communications provider. Primarily aimed at SMEs, this new set of solutions is titled UNIVERGE BLUE.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
University researchers used artificial intelligence in an experiment to determine the extent of privacy risks that come with the use of this web conferencing tool. Publicly available data scraped from social networks was cross-referenced as part of this research.
Alcatel-Lucent Enterprise has released a series of updates for their UCaaS offering, Rainbow. These updates cover aesthetics, video conferencing, and time management.
As Zoom approaches the end of its 90 day moratorium on enhancements to focus on security, the company names Jason Lee, SalesForce’s former SVP of Security Operations, as its new CISO.
COVID-19 has not only initiated emergency remote work – it has also forced organizations to gaze into the looming economic abyss because of the pandemic lockdowns. In this climate, organizations should look in-house to see what communication and collaboration tools can be leveraged to optimize remote work. This note explores how organizations with Office 365 licenses can leverage Microsoft Teams as their collaboration hub.