Sooner or later you will have to collaborate with your procurement or sourcing department to onboard your vendor, conduct an RFP, or negotiate the vendor’s renewal. Unless you are lucky enough to have a dedicated IT category sourcing professional, chances are your procurement department will not have the resources to understand technology or the ability to comprehend the nuances of IT vendors.Understanding what is essential to your procurement team will increase your operational efficiency and save time and money.
The perception of most procurement departments is that they only care about the price. This perception is a well-earned perception. However, there is a significant shift going on in procurement departments to be more strategic and more proactive in providing business solutions. Perhaps this isn’t too far from your IT strategy. Savings initiatives will continue to be the baseline of most procurement departments’ metrics.
To get the most out of your procurement department, look at the situation through their eyes. They are pressured to drive cost down for the organization through proven governance and processes. Most procurement departments, like IT, are vastly understaffed and lack budgets for training. Seek to understand what is important to them and how you can help them achieve their goals. Knowing Procurement’s goals and objectives, including their key performance metrics and integrating them into your project plan, will ensure your project doesn’t get bottlenecked in Procurement. Don’t just stop there; understand:
The end result is a collaborative vs. confrontational relationship with the procurement department. A collaborative relationship is achieved by avoiding the following statements or scenarios:
The positive synergies achieved by collaborating with Procurement include increasing your negotiating leverage, potentially preserving budget dollars for other underfunded projects, and freeing up resources to manage operations while the procurement team handles the commercial aspects of the deal.
Procurement and IT departments are internal service providers who service the same internal business clients. Leverage this commonality by collaborating and working together to share information, strategies, and project results in a very synergistic collaborative relationship. A significant amount of synergistic success is achieved by holding bi-weekly or monthly business reviews where updates of project status and upcoming projects are reviewed and discussed. Leverage Procurement’s view of the entire organization to uncover shadow IT projects during these business reviews to get the most out of your procurement department.
COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a result, Info-Tech has observed the quick emergence of six market themes that are highly relevant post COVID-19. This note series will profile key vendors and how they fit into the post-COVID-19 world.
COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a result, Info-Tech has observed the quick emergence of six market themes that are highly relevant after COVID-19. This note series will profile key vendors and how they fit into the post-COVID-19 world.
Oracle has announced the general availability of Exadata Cloud@Customer, a managed service that enables enterprises to unlock the previously cloud-first features of Oracle's Autonomous Database for on-premises data centers. This offering is ideal for enterprises that must conform with regulatory and/or technical challenges that force on-premises database residency.
Experiencing issues when using Microsoft online services? You are not alone. Capacity constraints were being hit, pre-COVID-19, and usage has surged in regions with enforced social distancing.
Google has announced a premium support plan for its cloud customers, promising a 15-minute response to the highest severity tickets. Google’s cloud has long struggled with enterprise customers – especially when compared to giants Microsoft and AWS – and this announcement is the latest incarnation of Google’s push to better serve a critical constituency.
In January, Microsoft announced what it’s calling “the largest expansion of its Canadian-based cloud computing infrastructure” since 2016. Additional availability zones and services will increase capacity for cloud-hungry Canadians, and the addition of an Azure ExpressRoute site in Vancouver will guarantee security and performance in a regulated jurisdiction.
Microsoft’s announcement that server-side encryption with customer managed keys for Azure Managed Disks is now available is welcome news for security-minded public cloud customers. Managing one’s own keys in a cloud environment can be an important step in complying with regulatory requirements, and this new feature should open Azure Managed Disks to a wider group of customers who may have held back for this reason.
Amazon Web Services (AWS) has provided its customers with better options for Virtual Private Cloud (VPC) ingress routing. Customers will have to consider which works best for their needs.
AWS VPC Traffic Mirroring gives customers more visibility for out-of-band traffic inspection. This feature is another useful tool for monitoring in the AWS cloud.