Cisco has introduced new soundbar hardware with video and microphones, released in February 2020: Webex Room USB. The hardware is designed for smaller organizations, with a retail price of less than $1,000.
Key capabilities of Webex Room USB include:
Webex Room USB can also be upgraded to Cisco’s Room Kit Mini. Room Kit Mini does not require a PC or laptop, as audio and video are processed from an integrated codec.
Source: SoftwareReviews, Cisco Unified Communications Product Scorecard. Accessed February 7, 2020.
The compact Webex Room USB is an excellent addition for huddle rooms. Organizations that have already bought into the Cisco suite will certainly benefit from utilizing this new hardware’s features, especially since the product falls at the less expensive end of Cisco’s catalog.
However, organizations on the fence should consider other major competitors to see which hardware is the best fit for your context. Zoom Rooms, for instance, can integrate with a range of hardware (with Logitech, Intel, and Creston). If your organization has not invested much in Cisco’s catalog, consider whether the jump into that ecosystem is feasible in your current state.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.
On May 24, 2021, Alcatel-Lucent Enterprise (ALE) briefed on its Q1 performance for FY21. FY20 saw ALE’s global revenues impacted by the COVID-19 pandemic, and these effects continue to ripple into FY21. While global cloud sales continue to dominate, alongside a strong quarter in China, global revenue was down 5% year-over-year (YoY).
On April 28, 2021, Windstream briefed Info-Tech on its UCaaS portfolio, which includes their primary pure cloud offering, OfficeSuite UC, alongside their other solutions powered by Avaya and Mitel.
On April 20, 2021, Nextiva briefed Info-Tech on its Nextiva One suite, with a focus on its communication applications: Business Phone (voice) and Cospace (videoconferencing and collaboration). Nextiva plans to expand beyond the US later this year.
On February 22, 2021, Alcatel-Lucent Enterprise (ALE) released its Q4 report. While overall global revenues were down on last year’s Q4, ALE’s cloud-based solutions continued to surge. These surges are in part explained by mid- to large-sized organizations beginning significant investments to prepare for a post-pandemic world.
On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration platform, providing a value-added service through Masergy’s SD-WAN solution and Secure Edge Network.
On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS) solution, LinkLive. LinkLive encompasses several UCaaS solutions that are primarily aimed at industries with high security and compliance requirements. These industries especially include banking and healthcare.
On November 17, 2020, Alcatel-Lucent Enterprise (ALE) released its Q3 report. While ALE saw increased revenue for its cloud solutions (especially for its UCaaS offering Rainbow), the overall picture was dampened by further global lockdowns and summer breaks.