On October 29, 2020, Verizon briefed on BlueJeans’ product vision and direction. Since acquiring BlueJeans in May, Verizon has sought to rapidly enhance BlueJean’s collaboration features, maintaining pace with other market leaders and responding to customer demand.
The BlueJeans platform encompasses Meetings, Smart Meetings, Events, Rooms, the App Network, a Command Center, and Custom Branding. The following is a list of upcoming features BlueJeans users can expect for the rest of 2020 and into 2021.
Security features in Meetings:
Teaching and Learning features (1H 2021):
Smart Meetings (2021):
Leveraging Verizon infrastructure:
Verizon has made large strides to keep BlueJeans competitive against the team collaboration and web conferencing market leaders. Indeed, with the slew of updates announced at Ignite for MS Teams and Zoomtopia for Zoom, this is a fast-paced climate that will leave any number of tools behind if vendors do not tirelessly continue to add new features. The table stakes margin for features in the web conferencing market is increasing, it seems, every quarter. As such, BlueJeans’ new features are less a way to stand out from the crowd and more as a necessity to keep up.
Source: SoftwareReviews BlueJeans Meetings Scorecard. Accessed November 6, 2020
SoftwareReviews’ data gives a sense as to how competitive the web conferencing marketspace currently is. For while BlueJeans Meetings scores quite highly with an 8.0 composite score, this solution still only ranks 9 out of 12 in SoftwareReviews’ web conferencing category. The key for organizations to navigate this marketspace will be to divorce the capabilities your end users require from the tools themselves – a method that can be found in Phase 1 of Info-Tech’s Rationalize Your Collaboration Tools. Once you have a sense of what capabilities are necessary (and nice to have), you’ll be well-equipped for mapping which tools are better suited than others – that is, which tools lack key features and which ones will be overkill.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.
On June 3, 2021, BlueJeans provided an update on its product direction for 2H 2021. BlueJeans is now fully integrated with Verizon One, completing Verizon’s full UCaaS solution.
On May 21, 2021, Cisco briefed on Webex’s security features. This not only included information about the type of administration control for end users when using Webex from any device, but also Cisco’s certifications and compliances more broadly.
This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.
With a return to the office looking ever more feasible, organizations need to consider what role web conferencing solutions will play moving forward. This note outlines three trends organizations should be aware of as we move into 2022.
On March 11, 2021, Verizon provided updates to BlueJeans’ product vision and direction for FY2021. BlueJeans experienced dramatic adoption in 2020, particularly for webinars and events, and seeks to offer advanced breakout room features in the future.
On February 24-25, 2021, Zoho held its annual ZohoDay – a conference aimed at communicating the state of the business and product roadmaps. The event coincided with Zoho’s 25th year as a company, testament to Zoho’s long-term business approach: grow organically, have zero debt, zero external investments, remain cashflow positive, and plow cashflow back into the business and customers.
On November 5, 2020, Cisco briefed on its upcoming virtual legislative session tool Webex Legislate. With a range of features that governing bodies around the globe have desired throughout the extent of the pandemic, Webex Legislate surely becomes the must-have tool for conducting virtual and hybrid sessions – especially if an agency is already leveraging Cisco products.
On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the introduction of Cisco Webex Classrooms and the Webex Control Hub, with notable updates also coming to Webex for Education, Webex Meetings, and Webex Teams.