Ayehu is leveraging quality of service as a differentiator. Info-Tech expects that service will continue to become more important among software vendors.
IT automation vendor Ayehu recently announced a partnership with Finland-headquartered IT services company TietoEVRY.
In a briefing with Info-Tech Research Group, representatives of Ayehu and TietoEVRY explained that Ayehu’s quality of service was an important factor in the deal.
“This is something we hear again and again from our customers. We often find ourselves competing with larger vendors in the space. In many situations where we win head-to-head bake-offs, it comes down to our openness and responsiveness. We are a very flexible organization to partner with,” said Ido Sarig, Head of Global Marketing at Ayehu.
Competing head-to-head with larger software vendors is not for the faint of heart. It’s easier to demand tens of thousands a year in licensing fees if you have the name recognition of a large vendor. To stand out, specialist and up-and-coming software providers often have to rely on service to set them apart.
As software solutions continue to evolve and to become more commoditized, Info-Tech expects to see differentiation based on strategic partnerships and responsiveness to customer needs become more and more important in the marketplace.
If they have not already done so, enterprise IT professionals should include criteria about the vendor relationship in their evaluation of their existing technology environment and in their creation and scoring of requests for proposals (RFPs).
IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.
TietoEVRY is using Ayehu NG to automate activities in applications such as SAP. SAP automation has great potential to free up resources in applications teams.
TietoEVRY is using Ayehu for IT automation to avoid locking in its customers. TietoEVRY is betting on its relationship building and quality of service to retain accounts.
Ayehu is expanding its footprint in automation in the applications space. Info-Tech expects that automation vendors will compete based on their application automation capabilities.
TietoEVRY and Ayehu have announced a partnership. This partnership aligns with the strategic priorities of both companies.
Ayehu announced that it will be collaborating with Automation Anywhere, a robotic process automation (RPA) solution provider. This collaboration is a complementary marriage of opposites with the potential to benefit both vendors.
Ansible from RedHat has steadily gained market share since its introduction and has now surpassed its two main rivals (underscoring how quickly things change in DevOps). Will Ansible push Chef and Puppet out of the open-source configuration management tool market?
In its latest release, Ayehu has enabled users to create custom activities. This marks a significant shift in Ayehu’s product strategy.
Red Hat Ansible Automation’s latest features enable organizations to better manage and leverage existing automation playbooks, plug-ins, and modules as the depth and breadth of automation continues to expand.