What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Osama B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Dependable Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
No matter where they are located, Zoom is a terrific, easy way for my staff to work together. I adore how easily it integrates with other platforms, such as Microsoft Outlook, and how it functions for all users. It also boasts an excellent user interface with all the controls you need right at your fingertips.
What is your favorite aspect of this product?
Zoom integrates well with other productivity tools like Google Calendar, Microsoft Outlook, Slack, and various learning management systems. This integration helps streamline workflows and improves efficiency.
What do you dislike most about this product?
I can't say that I really have a dislike or downside to Zoom. Its a great tool. It's very easy to use and deploy. The settings are easy to configure. I guess the only thing would be if I'm in a Zoom meeting on my desktop and choose to join from my cell phone, there are 2 entries thus throwing off the true number of meeting members.
What recommendations would you give to someone considering this product?
I am recommending this to the people who wants quick, easy and secure video conferencing .
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Vivian G.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2024
Useful tool for video conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has many features but is very user friendly and straightforward to use
What is your favorite aspect of this product?
Great for enabling collaboration, useful breakout room tool
What do you dislike most about this product?
Occasional glitches with inability to connect audio
What recommendations would you give to someone considering this product?
Great collaboration tool, especially the breakout room and whiteboard features
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Kuresh V.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
a great tool for webinars and conference.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We often use this tool in our company for meetings and seminars, therefore I'm really impressed with it.
What is your favorite aspect of this product?
The feature set of Zoom is popular and includes things like virtual backgrounds, breakout rooms, and recording capabilities.
What do you dislike most about this product?
When I attempt to access the sounds, I run into an error that produces loud, scratchy noises and momentarily hangs the system.
What recommendations would you give to someone considering this product?
great choice for anybody for easy to use meetings.
Pros
- Continually Improving Product
- Performance Enhancing
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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