What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Riya D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Flexibility in virtual communication!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I appreciate how easy it is to set up and join meetings, even for those who lack technical skills and the high-quality video and audio are impressive. It includes extensive features like breakout rooms, virtual backgrounds, and integrated recording, offer a level of flexibility that caters to a variety of my client's needs. Also it is very scalable since it accommodates everything well for me from small team meetings to large webinars.
What is your favorite aspect of this product?
I love Zoom because it allows me to easily conduct video meetings with people from all around the world. I find it easy to schedule, join, and manage meetings, whether I'm working with colleagues or catching up with my friends. The app's features, such as screen sharing and breakout rooms, make it flexible for both my professional and personal use.
What do you dislike most about this product?
There is no problem in my experience.
What recommendations would you give to someone considering this product?
I would say spend some time in exploring it's features, including screen sharing, breakout rooms, and recording options to maximize your platform experience.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
(Jordi) Shahhan M.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Good software for conferencing from any part
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better quality and easy to use
What is your favorite aspect of this product?
Quick screenshare and messages
What do you dislike most about this product?
Less time for the meeting
What recommendations would you give to someone considering this product?
Good product with user friendly interface
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Inspires Innovation
Cons
- Less Generous
- Commodity Features
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Nikhil V.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Overall its a good platform to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
pricing and ease of use
What is your favorite aspect of this product?
recording and transcripts
What do you dislike most about this product?
two people cannot share screen at the same time
What recommendations would you give to someone considering this product?
they can definitely try this product
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Continually Improving Product
Please tell us why you think this review should be flagged.
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