What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.6
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Gabriel A.
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Dec 2021
Muy facil de usar, y con muchas herramientas
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think that what sets Zoom apart from other products is the quality. After having used many other video conferencing applications, I have noticed that the image, sound and even interface quality in the application is very good, better than any of the other applications.
What is your favorite aspect of this product?
My favorite aspect of Zoom is the tools, especially the ability to do small groups, something that no other application has. It helps a lot to the work dynamics and to carry the videoconference in a proper way. It serves to save time and that is something that I definitely appreciate a lot.
What do you dislike most about this product?
What I dislike is the time limit that meetings have when you have the basic package, I understand that the more you pay, the more benefits you will have, but I think 45 minutes is very little, even for the basic plan. For the rest, I have to say that I am very pleased with the application.
What recommendations would you give to someone considering this product?
The most important thing when using Zoom is to make sure we have a very good internet connection, since, if this is not the case, the application may become slow and not work correctly, for obvious reasons. So I always recommend making sure we have a good connection, and we can enjoy all the quality of this excellent application.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Masood A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2022
Perfect tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Best tool for work meetings
What is your favorite aspect of this product?
Helpful in working from remote
What do you dislike most about this product?
It hangs for few seconds during important discussion
What recommendations would you give to someone considering this product?
work life is so easy because of zoom
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Altruistic
Please tell us why you think this review should be flagged.
Mansoor A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2022
Connectivity made easy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
low cost high availability variety of features robustness ease of connectivity works very well even with low bandwidth
What is your favorite aspect of this product?
a vast number of people can join one meeting and get connected virtually with each other
What do you dislike most about this product?
i dont think zoom has any feature which I dislike
What recommendations would you give to someone considering this product?
if it allows inter operability with other similar platform that would be an add on
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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