What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Peter S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to use, great features - good value for money
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality of connection, screen share and security features
What is your favorite aspect of this product?
Quality of connection, screen share and security features
What do you dislike most about this product?
Nothing to dislike at present
What recommendations would you give to someone considering this product?
Good value for money and widely used by organisations globally
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Transparent
Please tell us why you think this review should be flagged.
Alam K.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
"Feature are Amazing" Zoom Review!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Screen sharing and file transfer is fast with zoom and quality of the video and audio call is good as well
What is your favorite aspect of this product?
Screen sharing is my favorite aspects because as most of the people are working from the remote region with screen I can give presentation easily to my peers
What do you dislike most about this product?
Don't dislike it amazing and good product for video conferencing
What recommendations would you give to someone considering this product?
Yes, go for it great product to be used for business as well for personal use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Rick G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Great product, good value, U/X needs improvement
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is the 800-pound Gorilla in the market
What is your favorite aspect of this product?
The integration with Slack, the ability to start a meeting with "/zoom "
What do you dislike most about this product?
The user experience
What recommendations would you give to someone considering this product?
Overall the U/X and the U/I. Pay meticulous attention to the smallest UI details.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
