What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Shahnawaz A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
Most secure and reliable for virtual Meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have a lot of points which is unique in Zoom meetings. 1. Call Switching feature is one of the best and excellent unique features. 2. Temporary unmute/mute ongoing session by just pressing the Space bar on Windows/ Mac application is really unique which prove this platform is super-user friendly. 3. Multi-platform support, this software is available on almost all trending platforms (Windows, Mac, Bowser, Mobile application and iPad Application) in the market. The best thing is there is no limitation in terms of capabilities irrespective of platform. 4. Giving remote access is really great and works very well with any lag.
What is your favorite aspect of this product?
I like the simplicity of this application too much. Zoom meeting platform is user-friendly which make it easy to use just in one click. It fulfils all my needs in one complete package. Schedule meeting, Join a meeting, instantly start a new meeting followed by an invite anyone, record meeting on the cloud as well on locally, one to one chat, chats under the channel, call feature through VOIP, file sharing through personal chat or on the channel, use of emoticons on chat message also great features, etc. Video quality is really superb and I don’t have to mention the audio quality which is always crystal clear.
What do you dislike most about this product?
This application is working perfectly for me on all platforms. Especially most of the time I use the iPad application. There is on dislike and complaint from my end. But only I want one feature which is available in the WhatsApp app I.e message send/deliver/read acknowledge through single tick, double tick and double tick blue respectively. Rest all work perfectly fine for me.
What recommendations would you give to someone considering this product?
If you are looking for an affordable, do-it-all solution for video conferencing, meetings, virtual pieces of training, webinars, and more - Zoom is the best platform to beat.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Atul K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Fantastic product!"Fantastic product!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easily work with low network connection
What is your favorite aspect of this product?
Easy to schedule meeting
What do you dislike most about this product?
Making host to the user who wants to share screen.
What recommendations would you give to someone considering this product?
Easy to use and user-friendly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ankur G.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Video conferencing made easy with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The unique feature of integration and live streaming with social media like FB Insta and other platforms is quite easy and free
What is your favorite aspect of this product?
My favorite aspect of the product is that any user/organization can use the zoom for free of cost with a lot of unlocked features, specially at covid times it has helped a lot of small businesses
What do you dislike most about this product?
The lack of comment control is difficult, hence there can be more security add-ons where host can delete comments on a click
What recommendations would you give to someone considering this product?
Scalable for small, medium and large businesses, easy to use and a lot of day to day issues can be solved with it
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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