What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2022
Easy to use and to integrate, very intuitive!
Likeliness to Recommend
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Brayan I.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Feb 2022
Best choice
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom integration to other products sets it apart, and also ease of use makes it the go-to application for video conferencing. and it's much cheaper compared to other counterparts offering the same services with features available.
What is your favorite aspect of this product?
my favourite features is the filters offered during video conferencing. plus how i do not need an account to hold a video conference meet in zoom which makes it a better application for quick usage.
What do you dislike most about this product?
i have not yet found a reason to dislike the application as of today
What recommendations would you give to someone considering this product?
if you are in need of an application that is fast and easy to use then zoom is your go to application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Milca Stefenia B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Aid in online business communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a video conferencing solution for our company. Since, pandemic we have been using it. You might say, we have used it in good and bad times as well. We totally rely on zoom for meetings, webinars, international meetings, and online sessions with colleagues who work from home. The price for plans is quite reasonable for a big firm like ours and we use it on all types of systems. The best part is that it comes with an app.
What is your favorite aspect of this product?
This is the official communication tool of our company. It is easy to use, everyone pretty much already knows how to use it, we can schedule audio calls alongside video calls or even schedule meetings for later. We can chat, communicate with a specific person, and record screens for those who missed it.
What do you dislike most about this product?
Some of our newbies, who usually work from home, didn't download the app which resulted in missing the meeting at the right time. So, yeah, you need to download the app on your system in order to attend a meeting on time.
What recommendations would you give to someone considering this product?
It is reliable. We have been through rough and good times of zoom but I assure you that it is worth it. The money our company spend on such a good communication tool is very reasonable and the quality of audio and video conferencing is high. There are a few little this and that but that’s okay when they give you such good service for such less money.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Generous Negotitation
Please tell us why you think this review should be flagged.
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