What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2022
A good video conferencing software
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Ulvi B.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Lifesaver of meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a fantastic tool for video conferencing and remaining connected while working away. It facilitates excellent collaboration and communication among team members as well as with clients. Zoom is also ideal for online conversations with sales professionals giving a demo to a potential customer.
What is your favorite aspect of this product?
One of my favorite scenarios is when someone has a computer problem. You may use Zoom to connect to that specific machine and run remote operations to check system settings. The ability to alter the backdrop is convenient and useful if I want to create a more professional appearance. The ability to build breakout rooms to divide attendees into specific groups, which we utilize while organizing webinars or other events.
What do you dislike most about this product?
It would be preferable if Zoom could retain data privacy and end-to-end call encryption, both of which are becoming increasingly questionable these days. The number of emoji answers is restricted. And also the use of a green screen for the background is not always reliable.
What recommendations would you give to someone considering this product?
This is required in any group meeting. Zoom is a fantastic alternative; I've used it for both personal and commercial projects, and the platform has performed well in each case. Private chat rooms are usually useful for discussing crucial topics. Zoom assists in the smooth operation of the entire business. Passing the Information with flying colors.
Pros
- Unique Features
- Effective Service
- Security Protects
- Continually Improving Product
Please tell us why you think this review should be flagged.
Bill W.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted Apr 2022
Comprehensive and Higly Quality Audio and Video.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom video and audio quality are amazing .Its user interface is very interactive and responsive. It's accessible from any location in very secure way. Pricing is relatively fair and client support is well organized.
What is your favorite aspect of this product?
Zoom application has the best video quality. It's connection is very fast . Pricing is relatively fair and customer support is superb.Its accessible in any location and it's super easy to install and configure.
What do you dislike most about this product?
Nothing about zoom we dislike The team love it and it's super user freindly.
What recommendations would you give to someone considering this product?
Zoom connection is very fast. Amazing video and audio connection. It's accessible from any location and their pricing is very fair. I like their customer service support it's very helpful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
