What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tanmay G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2022
Zoom has revolutionized the way we communicate
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was the first globally renowned company to emerge out of pandemic to connect the loved ones. We are in really grateful to zoom to have such rich features as compared with google meet/MS teams.
What is your favorite aspect of this product?
Virtual backgrounds and ability to project a studio quality video feed from home makes it my favourote.
What do you dislike most about this product?
Took sometime to learn all the features, now its a breeze.
What recommendations would you give to someone considering this product?
Just don't overthink and go for it, best solution for online communication.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Vinicius D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
With a simple interface Zoom is easy to use and allows for a high-quality remote communication experience in just a few steps.
What is your favorite aspect of this product?
The mobile application works very well and provides an efficient video conferencing experience with great audio and image quality allowing for an optimized, flexible, and reliable remote communication experience.
What do you dislike most about this product?
The resources used were efficient, and at the moment I have no negative points to report.
What recommendations would you give to someone considering this product?
Whether for team meetings or customer service, Zoom allows a simple and efficient group communication experience in a few steps. Because it has an intuitive and easy-to-apply interface, its use does not impose technological barriers to its users, making it a viable tool to be used with the general public.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
TAIRA M.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom can support poor connection and it's intuitive
What is your favorite aspect of this product?
my favorite aspect is the video conference
What do you dislike most about this product?
nothing to dislike from my side
What recommendations would you give to someone considering this product?
Test it, you will be convince like i
Pros
- Continually Improving Product
- Saves Time
- Fair
- Client's Interest First
Cons
- Less Efficient Service
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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