What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Alexander S.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Best Platform for Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The webinar features are great and considerably more responsive than rivals, and because most firms already use or possess exposure to Zoom, coordinating sessions with staff individuals or candidates is minimally disrupted. Zoom is indeed inexpensive and simple to administer by management teams, which spares a lot of time and work compared to competing tools.
What is your favorite aspect of this product?
To be frank, our favorite aspect of Zoom is its versatility. It interacts with Intercom and Hotmail and is straightforward to manage particularly for non-techies, the pc software is wonderful for informing you of forthcoming appointments and makes scheduling easy using Outlook, Hotmail, or maybe an alternative planner, as well as the Zoom parameters while being in a conference were simple.
What do you dislike most about this product?
Zoom must simplify things for the primary presenter to become the center of attention, and also the display size must permit him to be bigger than the majority of the conference members. Within presenter or exhibition views, this is not feasible.
What recommendations would you give to someone considering this product?
We were fortunate to build customer ties in general, which was crucial throughout the epidemic. I am able to maintain building our business and going forward because of our flexibility to remain linked. I highly recommend that you utilize Zoom.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Manish D.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
Great software for Virtual Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Virtual Rooms feature
What do you dislike most about this product?
Audio control and meeting controls layout
What recommendations would you give to someone considering this product?
Its an excellent software which provides varuety if features like recordings, screen share etc.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jasveen Kaur K.
- Role: Consultant
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2022
Easy to use, not too many features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use
What is your favorite aspect of this product?
Simplified product
What do you dislike most about this product?
not many features
What recommendations would you give to someone considering this product?
compare once with all out there in the market
Pros
- Helps Innovate
- Efficient Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
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