What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Vipul G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Amazing tool for virtual meetings and webinar
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has an amazing set of features. It is not just a normal video conferencing tool but here we can host webinars where attendees can act like normal audiences sitting in the auditorium. It also has various host controls which are really helpful in controlling mischievous acts during webinars and meetings. It also has an amazing whiteboard option which is missing on many other platforms. We can also do personal messages along with the public ones in the chat section while attending virtual meets which is not present in other tools.
What is your favorite aspect of this product?
I really like the webinar option here as we have to take various webinars in schools and colleges as an industry experts so it helps us a lot to reach a wider audience as we can add around 1k people in the webinar and also manage them to become a lot easier with its amazing set of host controls. We also have an option of recording virtual meetings and webinars, so we don't need to rely on third-party allocation for it. Apart from this, its virtual background feature is amazing and a lot better than google meet.
What do you dislike most about this product?
There are not many downsides to this product but there's one problem I faced while using it. It usually doesn't work on low bandwidth internet. If any of your meet members have low bandwidth zoom will not work, unlike google meet which works a lot better on low bandwidth than zoom.
What recommendations would you give to someone considering this product?
I would recommend this product if you want to do webinars along with the virtual meets as it has various host controls and other features to control a large set of audiences.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Pamela A.
- Role: Human Resources
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Aug 2022
EXCELLENT PRODUCT
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
IT IS VERY INNOVATIVE, IT HAS MANY INTERESTING FUNCTIONALITIES, IT IS ADAPTED TO PERSONAL AND WORK MEETINGS
What is your favorite aspect of this product?
THE EASY AND COMFORTABLE TO USE
What do you dislike most about this product?
THERE IS NOTHING FOR THE MOMENT
What recommendations would you give to someone considering this product?
BUY IT AS SOON AS POSSIBLE BECAUSE IT IS VERY GOOD
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Uchenna K.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use but got other products
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it is easier to use than traditional video conferencing platforms that have a bunch of hoops to jump through
What is your favorite aspect of this product?
Mouse control
What do you dislike most about this product?
It looks like a pretty old interface; they have to work hard on a new UI/UX according to recent
What recommendations would you give to someone considering this product?
Great product but don't expect much when it comes to GUI
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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