What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Alice D.
- Role: C-Level
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jul 2022
With Zoom I improve our business communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers a number of reasons why I use it. I like the tools this software gives me. Zoom is our go-to solution if an urgent meeting is required at work. I'm able to schedule meetings with all of the Marketing Department members around their schedules. Another thing I like about Zoom is that I can record meetings and store them in the cloud so that those who weren't there at the meeting may see them and help us plan the week's activities. During the Junta meeting.
What is your favorite aspect of this product?
Just download and sign in, and you're ready to go. With so many options for changing backdrops, noise suppression, and other such functions, it might be overwhelming. With Google Calendar, arranging meetings is a breeze.
What do you dislike most about this product?
It's possible to include a voice chat feature. As a user, you should be able to multitask without having to close the video when you switch tabs. When sharing a screen, the sound isn't particularly clear.
What recommendations would you give to someone considering this product?
This software is crucial for all firms since it connects you to your coworkers and customers. Although it's not cheap, it's a good long-term investment for both your personal and professional lives, as you may use it for a variety of purposes outside work. Make advantage of Zoom, which is simple to use, enables you to perform at your best, and is inexpensive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sirish R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great Experience with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
One main differentiating factor with Zoom is that the phone join in options are pretty good. Also, it is very simple to share invites with certain restrictions to multiple users.
What is your favorite aspect of this product?
I like the fact that we can set various different backgrounds during video meetings. This sometimes brings the creativeness among teammates and makes meetings a bit more fun and enjoyable
What do you dislike most about this product?
The only dislike for me with Zoom is the fact that it is a bit pricey
What recommendations would you give to someone considering this product?
Zoom is pretty simple to set up and install and also many users can join in to the meeting without any restrcitions. I would definitely recommend this to businesses that have the budget
Pros
- Reliable
- Efficient Service
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
Hemanth G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Wonderful product with great functionalities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The one thing that differentiates Zoom from other similar products is the user access and user controls that can be leveraged by the host of the meeting. Also, it is a pretty simple to use software designed to match the needs of many users
What is your favorite aspect of this product?
We can easily set up and schedule calls across time zones with Zoom. Also, even when the number of participants are more, it performs well
What do you dislike most about this product?
Zoom needs to add an option to share files when we are in meetings
What recommendations would you give to someone considering this product?
This is a very professional level software with good functionalities and performance capabilities. I woiuld surely recommend this for large businesses.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.