What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nachiket P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
A very intuitive and simplified meeting platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides the ability to simultaneously host up to 1000 participants, have personal chat, share files during meetings, have a virtual background of your choice, annotate the screen, and create groups for discussion, among many others. This wide range of features is not provided by any other meeting and networking platform, and this is what sets Zoom apart from its competitors.
What is your favorite aspect of this product?
The best thing I like about Zoom is that it provides me a live feed in the Settings regarding the CPU and Memory usage. It also helps me track the bandwidth, for both sending and receiving operations. Many a time, it happens that multiple applications are open on my system, which leads to high Memory consumption. This feature helps me decide whether I would need to close some of these applications, and also decide whether to switch my network to a better one in case more bandwidth is required.
What do you dislike most about this product?
For quite a few of my meetings, I have noticed that the camera directly turns on as soon as I join, and I am not prepared for the same. I might be looking unprofessional, and this is really embarrassing during client calls wherein turning the camera on was not planned for. A separate message box should pop up to mention that the camera would be turned on upon joining the meeting so that people could ready themselves and adjust their looks.
What recommendations would you give to someone considering this product?
I would recommend everyone to use Zoom. It is a very user-intuitive platform for having meetings, and helps creates groups and send messages with the same ease as with Whatsapp. You can also share messages with yourself which can act as reminders. A very helpful meeting platform.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Derek T.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Aug 2022
Great tool for team communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers a free version that limits on 100 participants and meetings to only 40 mins. It's a good way to help people make choice before they buy the pro version.
What is your favorite aspect of this product?
Being able to interact with participants while in the meetings.
What do you dislike most about this product?
Not being able to share files while in meetings.
What recommendations would you give to someone considering this product?
Businesses and companies that often have meetings, this is a perfect software for them that will keep them all connected.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Olga L.
- Role: Student Academic
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Good product, makes online learning fun and easy!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to easily share screen, to delegate other people in the meeting to share their screens, ability to have many people in the video call.
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
Sometimes it freezes in the beginning and I have to keep trying to lunch it
What recommendations would you give to someone considering this product?
Be patient and if sometime doesn’t work, disconnect and lunch again
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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