What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Joel B.
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
This is the top-tier of video conferencing soft
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The connectivity issue we've had for the previous two years is now being resolved thanks to Zoom. Thanks to Zoom, we were able to keep our business running smoothly and even grow by adding new services to our repertoire.
What is your favorite aspect of this product?
Our organization and our clients were able to stay connected throughout and even after the COVID-19 epidemic thanks to Zoom. It's a breeze to set up, and the call quality and picture clarity are both superb. It's great to use Zoom for both planned and unplanned meetings.
What do you dislike most about this product?
When I have Slack up, my screen has a tendency to flicker on and off. In most cases, things look up after I unsubscribe from Slack. In spite of this, there are occasions when I have to close out of some of my open windows and tabs.
What recommendations would you give to someone considering this product?
Since its inception, App Sembler has operated with a remote and decentralized workforce. In addition to the usual internal and external meetings, we are able to use Zoom to cultivate and sustain a wonderful work environment.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Sachin s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Zoom the beauty
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Meet have recording features, security reasons, additional features makes them unique
What is your favorite aspect of this product?
Video conference with simple link with password makes effective use of time
What do you dislike most about this product?
Nothing to dislike untill now.
What recommendations would you give to someone considering this product?
Recommended for large scale business for efficient use of time.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Sunderraj G.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
The best video conferencing application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has features such as background blur and audio noise cancelation which really sets Zoom apart from the other video conferencing tools in the market.
What is your favorite aspect of this product?
One major aspect of zoom i love is that Zoom always provides a good audio as well as video clarity and there is nearly no lag in the video conference even when i am in a poor network.
What do you dislike most about this product?
Enterprise version of Zoom is priced on the higher side.
What recommendations would you give to someone considering this product?
In times such as this pandemic i would highly recommend Zoom to any business since this is a professional video conferencing tool equipped with a bundle of features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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