What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nina M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Aug 2022
Best app for video conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom can be integrated with Microsoft OneDrive and Dropbox to share content. We can host meetings of up to 100 people and group meetings can be up to 40 minutes. Also, calls cannot be recorded. Support for multi-language
What is your favorite aspect of this product?
App quite intuitive, easy and practical to use. It is a great tool for courses and meetings.I can connect multiple people without crashing. Some cool options for meeting like raise your hand, clap your hands and give it a go. I can stream photos and videos
What do you dislike most about this product?
It worked very well but has been having problems with the audio, out of nowhere I can't hear anyone, they listen to me, I have to leave and come back from the meeting again, this is very unpleasant.
What recommendations would you give to someone considering this product?
Very good and useful, both on the computer or on the cell phone. It can be used for professional meetings, at church, between friends and family, classes and much more. In short, it brings us closer to others.
Pros
- Respectful
- Trustworthy
- Saves Time
- Generous Negotitation
Cons
- Less Inspiring
- Vendor Friendly Policies
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Nicholas W.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Sep 2022
Magnificent Hub for Global Team
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We are able to hold frequent online meetings with our large team regardless of members location or time.
What is your favorite aspect of this product?
Flexible to many devices. Makes direct interaction with seniors management. Available globally.
What do you dislike most about this product?
It has been upgrading day by day we can't complain.
What recommendations would you give to someone considering this product?
Zoom will make your global located team work as if they are in one room.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Douglas C.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Simple and effective to manage online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
As a result, we were able to meet with persons who were immune-compromised or who simply did not feel comfortable attending a live, face-to-face meeting, and the problem of scheduling meetings during lockdowns was solved. Also, we saved some gas money by not having to make as many trips across northeast Ohio for actual meetings.
What is your favorite aspect of this product?
It offers everything you'd expect from a meeting software, including the ability to accommodate a large group and perform well even when connections are slow. Professionally and corporately, this is the greatest tool to utilize if you want to communicate with a larger virtual audience.
What do you dislike most about this product?
Sometimes it might work, but often it wouldn't. About once every ten or twenty meetings, I'd either be kicked out for no apparent reason or have a really hard time logging into the meeting before being thrown out.
What recommendations would you give to someone considering this product?
We previously had all of our financial services appointments in person, so this was a godsend during the Covid lockout. Our research showed that anyone given the meeting URL may join our conferences without needing to install the Zoom client.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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