What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Priyanka M.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Easy to use, Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use, Easy to remote control other attendee computer
What is your favorite aspect of this product?
Easy to remote control other attendee computer
What do you dislike most about this product?
No volume control
What recommendations would you give to someone considering this product?
add extra volume control on top of the computer system's volume control
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Avi P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Oct 2022
Customizable and easy to use video conference tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a newer product but has a lot of additional functionality
What is your favorite aspect of this product?
I like the blur greenscreen and background feature, it makes our lives easier as professionals while working hybrid.
What do you dislike most about this product?
I dislike how all the settings are hidden in different sections on their website and are sometimes hard to find and understand.
What recommendations would you give to someone considering this product?
I would recommend considering industry competitors such as Microsoft teams and google meets before taking a deep dive into zoom
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Respectful
Cons
- Under Delivered
- Security Frustrates
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Zoom Reviewed
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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