What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Shirley o.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and highly scalable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom transformed online meetings by providing a solution that's easy to use and with high customization.
What is your favorite aspect of this product?
I love the clarity of the audios. The videos have little buffering and with a good network, it's non-existent. It's simple to sign in to meetings through logins or shared links.
What do you dislike most about this product?
The webinars are highly priced.
What recommendations would you give to someone considering this product?
Zoom is the most ideal video conferencing software for any industry.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mohammad Ismail H.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Good Product But Need More Features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Video and Audio Quality
What is your favorite aspect of this product?
Sound quality
What do you dislike most about this product?
Not control over audio for the host
What recommendations would you give to someone considering this product?
Business needs frequent call and meetings daily and weekly are highly recommended.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Saurabh S.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted Nov 2022
Smooth in video calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom voice calls help nail down the details of a project by talking them through with teammates. Conference calls and private calls help ensure the team is working smoothly
What is your favorite aspect of this product?
Built-in Instant Messaging tool. We use it to send quick text-based messages to one person or start a text-based conversation with multiple people. Ability to share files, my desktop, a PowerPoint presentation and even other applications
What do you dislike most about this product?
Since it allows us to share files securely, it should also provide complete sharing with automatic version control where we can even view clear audit trails of user actions
What recommendations would you give to someone considering this product?
Zoom utilises Voice Over Internet Protocol (VOIP) technology. In order to hear and be heard in a meeting, participants will need a headset with a built-in microphone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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