What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and stable
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jack w.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and keeps improving
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
My experience with video conferencing software traces back to the days of prime Skype. Zoom is quite advanced yet so simple to use. It's easy to master most functionalities just from day one.
What is your favorite aspect of this product?
High quality videos. Has a great and accurate recording feature. Allows invitation of a large attendance list with convenience. Good audio. Awesome backgrounds
What do you dislike most about this product?
Has no option to remember login details.
What recommendations would you give to someone considering this product?
Zoom keeps getting better and it is by far the smoothest video conferencing software. They should definitely try it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Monicah G.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Fantastic and amazing tool for online meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What differentiates Zoom from its competitors is affordability, simplicity, performance and flexibility. It is a brilliant and super amazing platform for business and personal communications. It supports powerful and outstanding features which enables us to have a very effective and efficient communication with clients and other employees. It is simple and very fast to install and set up. The quality of the video is very nice always.
What is your favorite aspect of this product?
I have encountered many similar applications in the past but Zoom is the real deal and recommendable application for video and audio conferencing, virtual meetings and screen sharing. During the Covid-19, Zoom helped us a lot to have a very effective communication since most of our employees were working remotely. It is simple and very fast to install and set up.
What do you dislike most about this product?
Until today, i have never experienced any problems with Zoom. Nothing to dislike about it.
What recommendations would you give to someone considering this product?
Yes i highly recommend Zoom for conferencing, messaging and screen sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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