What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Pratap M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Best video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides an easy interface to schedule a meeting. It provides scheduling free meetings upto 45 minutes. The chat feature enables the meeting participants to message easily. The host of the meeting can easily control the participant usage.
What is your favorite aspect of this product?
Zoom gives free access to schedule meeting upto 45 minutes. If we want to schedule a meeting above 45 minutes we can switch to paid subscription.
What do you dislike most about this product?
Zoom does not work with low internet speeds. It will better to optimise the mobile application to take less space in memory.
What recommendations would you give to someone considering this product?
Zoom is an excellent platform to conduct online meetings. It is very useful to conduct online classes during social distancing.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Oscar L.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2023
Quality Zoom Meeting Solutions
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other tools, this video conferencing solution is powerful due to its great stability, accessibility, support for screen sharing, whiteboards, slides, virtual cameras, and the use of additional software to enhance your experience. We can say that it is unique because it includes tools.
What is your favorite aspect of this product?
What I like the most about this tool is that it is very easy to use, very handy and very useful software at an affordable price. On top of that, it works even with slow internet speeds and offers the best possible quality.
What do you dislike most about this product?
In my very personal opinion, I can say that there is nothing wrong with this product, as the tool is very convenient and easy to use in all aspects, even on mobile devices. Forever.
What recommendations would you give to someone considering this product?
This tool is a great solution for everyone, as the free version can be deployed in one go, offers great features like having meetings with up to 40 participants at a time, and is very efficient, we highly recommend this tool.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Ankush C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Invaluable for conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I like how the app works with my business G-suite. This implies that all meeting information is automatically located in my contacts list and added to my calendar. For me, this is what makes me stand out.
What is your favorite aspect of this product?
Jumping into a meeting is simple, and the scheduling and adding of participants features are effective. The audio just works, and screen sharing is great for teamwork, presentations, and webinars, making collaboration simple.
What do you dislike most about this product?
Zoom may be a little restrictive for group conferences for new users, but it is well worth the subscription cost.
What recommendations would you give to someone considering this product?
It is so universal that it can be used on any device, whether for personal or professional use. To even use such competitors, there is no need to make sure the proper licences are obtained. With quick, simple controls and optionally more complex ones,
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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