What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Harrison D.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2023
Vital for Video Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the best video conferencing platform available and allows any one to connect. I like to share my screen, private message, send links, and collaborate all within a call
What is your favorite aspect of this product?
I love the ease of scheduling meetings and sending invites. This ensure that everyone has access to our meetings. I also love the ability to join from a phone to accomadate people who are unable to be at a desk.
What do you dislike most about this product?
With the competing Google Meet, the features can often get confusion when people are used to using both. These are easy fixes. Privacy was an issue a few years ago but Zoom got that resolved
What recommendations would you give to someone considering this product?
Use Zoom exclusively as the video conferencing platform to fully understand and use its features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2023
Easy to use
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Ragini S.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Best in the market!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has been the most trusted application since school days. It is very beginner friendly and has very simple and easy to understand tools and features. The best part about this is that we can also use the free version that is best suited for students. I have been using zoom for my office meeting and it's the best application. It allows us to share screen with an option to allows other members to give control of the screen and that's a great feature. With that it also allows us to add a lot of participants in a single meeting. The whiteboard feature is also great, helps in explaining a lot of things in better ways.
What is your favorite aspect of this product?
That it allows us to add many members in a single go.
What do you dislike most about this product?
The one thing I hate is that it does not work without downloading a app for your browser.
What recommendations would you give to someone considering this product?
I would say it's a great application! Go for it
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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