What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Parveen C.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Great product for scrum meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Features quality is one thing that no one can compete. I like their screen sharing feature and at the same time you can record things.
What is your favorite aspect of this product?
Screen sharing and recording during the daily stand up meetings. It's a great product which helps all the team members in communication.
What do you dislike most about this product?
I wouldn't say I dislike it but multiple screen sharing feature should be there in upcoming version. Overall it's a greta product. Cost effective
What recommendations would you give to someone considering this product?
I would recommend them to use this product for your business and you will see a great communication improvements among your team members
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Abby l.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
One of the best tools for videoconferences.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom meetings are great, and the first thing I appreciate about them is all the extra features that set them apart from other programs like Google Meet.
What is your favorite aspect of this product?
Sharing my screen with other meeting attendees is a great time saver and one of my favorite features, since it allows for easier document presentation and group work. The screen recording capability is great for playing back previously recorded meetings or other crucial stuff that you may have missed.
What do you dislike most about this product?
Since I started using Zoom more than a year ago, I haven't come across any of its features or functions that I dislike using. I believe the site to be incredibly dynamic, and its user interface is very interesting.
What recommendations would you give to someone considering this product?
I am able to host meetings with my coworkers using Zoom, even when some of them don't have time to come in person. Because of this, I feel comfortable recommending Zoom to others. Even though I'm at home, I'm still able to get a lot more done because to its assistance in time management.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Ahmet Burak B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Incredibly Reliable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think Zoom is the most reliable and secure one
What is your favorite aspect of this product?
I like the mobile version of the app where I can not feel that I am not the desktop
What do you dislike most about this product?
I dislike the fact that Zoom is applying 40 minutes quota, it should have been at least an hour.
What recommendations would you give to someone considering this product?
I'd recommend them to use the paid version as possible.
Pros
- Helps Innovate
- Respectful
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
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