What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Raul G.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Sep 2023
User Friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its user friendly
What is your favorite aspect of this product?
Anybody can use it
What do you dislike most about this product?
Nothing as of yet
What recommendations would you give to someone considering this product?
easy to use
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Eduardo B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
So far the best app I've tried for calls.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The audio setup options, and the reliability, with Zoom you can setup different mic and speakers and switch with no issues.
What is your favorite aspect of this product?
It's the most reliable I've tried so far, and it seems the easiest to use.
What do you dislike most about this product?
The classroom option, I find it terrible and unprofessional, I hope it was deleted so we never have to use it again.
What recommendations would you give to someone considering this product?
I recommend this product to anyone working remotely or that needs to do VOIP calls. It's very reliable.
Pros
- Unique Features
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Younes B.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2023
The right solution for business e-meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's core product is what we need. Other companies launch products for video conferencing but it is not its core product. As for other companies that the video conferencing IS their core product they lack the visibility and popularity that zoom have. So I always found the the client has zoom on their device meanwhile if I mentioned P2p.chat for example they didn't hear about it before even it's an open source and free software.
What is your favorite aspect of this product?
I like that I can launch the app whenever I want and record what I want. It's easy without complication. I don't use it for video conferencing only but I use it also for my YouTube tutorials when I just share the screen and record my voice without appearing with my face.
What do you dislike most about this product?
UX needs improvement. Like the place of the button of share screen. I always explain to my peer where they can find it. Almost in all the meeting.
What recommendations would you give to someone considering this product?
If you have a constant need for video conferencing & business e-meeting software especially for e-meetings more than 40 minutes like me. Then Zoom is the solution you looking for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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