What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Shashanka B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Amazing Video and Audio Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom took over all the Audio and Video conferencing with its breadth of features provided. Zoom also is cost-effective and never saw downtime.
What is your favorite aspect of this product?
The ease of using it to schedule calls is one of the best features. Zoom has removed unnecessary steps in creating or scheduling a meeting. We can start meeting with a single click. Driving mode is another amazing feature that helps anyone who needs to attend a call while on a commute.
What do you dislike most about this product?
I haven't found any issue with Zoom till now. Rarely it stops loading in my system. Once I clear the cache it works normally.
What recommendations would you give to someone considering this product?
For anyone who is looking for a cost-effective solution for day-to-day meetings with minimal or no downtime at all, I would suggest going with Zoom. It has a lot of features and is easy to schedule or manage meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
lopenzi a.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2021
Cost effective subscription plans,intuitive UI.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the most powerful and reliable of all time online communications platform that is very easy to use and has 24/7 customers support. It has a very high reliable connectivity and conference quality- user experience is very stable maintains data centres across the world using cloud computing services. Has a very user friendly and uncomplicated interface- for the first users there is no need of creating account to participate in a meeting all is needed is the app on their preferred device and they are done.
What is your favorite aspect of this product?
My favourite is the video and audio quality that is very clear. The screen sharing allows us as a team even remotely to collaborate and have a group discussion on certain projects of the company. Zoom has delivered quality and cost effective communication skills to our beloved customers across the country or globally by maintaining a good customer relationship.
What do you dislike most about this product?
So far so good,everything about Zoom is just wonderful and works according to our expectations.
What recommendations would you give to someone considering this product?
I highly recommend Zoom because its more easy to use,unless other software are not user friendly, Its cost effective the subscription plans are easy to budget.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Natasha F.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2021
Meetings made easy!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Some features as waiting room, and password protected meetings, as well as the ability to control video on/off for participants
What is your favorite aspect of this product?
The level of control Zoom allows the hosts to have over meetings
What do you dislike most about this product?
There’s a slight time lag for audio join in
What recommendations would you give to someone considering this product?
It’s a great tool to be used as a primary video meet tool for enterprise
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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