What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Yuvraj S.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Task management, accessibility.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself with its user-friendly interface, reliable performance, and advanced features like seamless breakout rooms, virtual backgrounds, and robust scalability for large meetings. Additionally, its consistent video and audio quality, even in low-bandwidth environments, and extensive integration options make it a preferred choice for both personal and professional use.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its seamless breakout room feature, which allows for easy organization of group discussions and collaboration during larger meetings. It’s particularly useful for interactive sessions and fostering engagement in a virtual setting.
What do you dislike most about this product?
What I dislike most about Zoom is its occasional issues with audio lag or dropout, which can disrupt the flow of conversations during meetings. This can be especially frustrating in situations where clear communication is critical.
What recommendations would you give to someone considering this product?
For someone considering Zoom, I’d recommend exploring its features like breakout rooms, screen sharing, and virtual backgrounds to enhance your meetings. Ensure your internet connection is stable to avoid any audio or video issues. If you frequently host large meetings, take advantage of Zoom’s webinar capabilities and explore integration options with your existing tools for a seamless workflow.
Pros
- Enables Productivity
- Unique Features
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Gregory W.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2024
Fantastic product!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is very efficient
What is your favorite aspect of this product?
Innovation
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Go for it, it is the industry leader.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Almara W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Decent product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I used Cisco WebEx prior to Zoom and I'll admit it's way sleeker than WebEx
What is your favorite aspect of this product?
The ability to delegate screen sharing
What do you dislike most about this product?
Nothing really it was fine when I used it
What recommendations would you give to someone considering this product?
None at the moment
Please tell us why you think this review should be flagged.
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