What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
John W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Zoom is my Video Communication Hero.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Offer third-party apps integration.Ease to setup,get started and use.Ability to make high-fidelity video and audio calls.Zoom streamline business communications.
What is your favorite aspect of this product?
Ease to schedule and join online meetings.Meeting recording.Ease to chat.User-friendly interface.
What do you dislike most about this product?
Calls and meeting disruptions as a result of poor internet connectivity can be annoying.
What recommendations would you give to someone considering this product?
Use Zoom for the purpose of video communications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Valentina D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
A Great Web Conferencing Software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For web conferencing, Zoom offers best features and is also cost friendly.
What is your favorite aspect of this product?
The quality is unmatched and makes web and video conferencing easy. Makes business communication effortless.
What do you dislike most about this product?
Zoom has all critical features. No complaints.
What recommendations would you give to someone considering this product?
I would definitely recommend Zoom. It's affordable, smooth and delivers.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Phumzani M.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2024
Very good meeting software and User friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Affordability and Fairness
What is your favorite aspect of this product?
Remote control option
What do you dislike most about this product?
The limitations of participant. They allow less of what our firm needs.
What recommendations would you give to someone considering this product?
Very stable video conference facility
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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