What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Camilo G.
- Role: Operations
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2022
Incredible Tool! there is no better way to make it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is simple, you can share messages during breakout rooms
What is your favorite aspect of this product?
Breakout rooms
What do you dislike most about this product?
There is not too much security
What recommendations would you give to someone considering this product?
It needs to have a better security in the access, for example if you're premium you should have access to invite certain of people to your meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chiara J.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
The Ultimate Home Work Partner
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is without certainly the greatest meeting tool available. When I initially began utilizing Zoom, it just took me about an hour to become acquainted with all its capabilities. Zoom's potential to comment on the display is yet another handy function. Moreover, screen sharing feature is really useful and has a variety of features.
What is your favorite aspect of this product?
I have been utilizing Zoom for great many years. However, prior to Covid-19 epidemic, I wasn't a frequent consumer of Zoom. Yet it's become my closest companion amid the lockdown, when I was working remotely. I am pleased that the devs are making progress to provide daily reports.
What do you dislike most about this product?
Zoom does provide a fantastic free version with a lot of functions. However, I am not a fan of the limited time featured by the free plan. Instead, they might have limited a few things occasionally. This would benefit many individuals who cannot afford to self-host Zoom and purchase a premium service.
What recommendations would you give to someone considering this product?
Zoom is a life changer for our company. It allowed our coworkers to stay informed while working from home over the epidemic. Zoom has broken down the physical distance within our company business, as we experience a feeling of community whenever meetings are done digitally. Zoom has enabled our company to increase our profits while incurring much fewer expenditures. I strongly advise you to use zoom.
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Katlyn K.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2022
Zoom is the gold standard
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the gold standard for video conferencing. You can share your screen, a white board, files, instant messaging, manage presentations, it's literally the best. And thee security enhancements worked after Zoom bombing became a thing.
What is your favorite aspect of this product?
Everyone uses it and it's become a daily part of my job.
What do you dislike most about this product?
Sometimes when you switch the meeting date it gets funky.
What recommendations would you give to someone considering this product?
Everyone uses it so get on board. It's important to use a video software people are comfortable with.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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