What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Shalini A.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Zoom: connecting people from anywhere
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use flexible
What is your favorite aspect of this product?
easily integrates no cap on audinece
What do you dislike most about this product?
Nothing as of now. It's simply amazing
What recommendations would you give to someone considering this product?
Nothing as of now
Pros
- Enables Productivity
- Effective Service
- Continually Improving Product
- Reliable
Cons
- Less Generous
Please tell us why you think this review should be flagged.
MAANO M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Great for Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is able to accommodate more than 50 users in a meeting
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Expensive for licensed users
What recommendations would you give to someone considering this product?
License for users who attend meetings which a above a hour in duration
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Tyrone H.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2022
Fantastic application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Fast loading and secure. your meetings are secure and only people with the link or code can access the meeting room. A feature I praise as our work is of great sensitivity and requires us to maintain people's privacy.
What is your favorite aspect of this product?
Recording your meeting for future reference. So if you're the host of the meeting you can as well record the whole meeting and this can be used in the future to prove that a meeting did take place, this is mostly and highly important since the breakout of covid-19. We were forced to be home and zoom became more popular on the market as many if not all companies made Zoom the office of choice. Saving your future meetings directly to calendar is an awesome feature as you get quick reminders for your important meeting.
What do you dislike most about this product?
Limited time on air, you have to end the meeting and restart again, but hey I am not complaining, it can only be a little annoying but we need to give dues where they belong, the app performs and is free.
What recommendations would you give to someone considering this product?
Are you considering working from home? Do you need to talk to your team from anywhere in the world and measure your company's performance in real time? Then zoom is for you, try it for free and there is no trial period, you can use the free features for as long as you want. upgrade when you have higher needs and are seeking a more interactive and no-limit plan.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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