What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Soham M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Best product for remote teams
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of using it and no setup time needed.
What is your favorite aspect of this product?
The stability of calls is amazing and every meeting can be handled with confidence.
What do you dislike most about this product?
Nothing at all.
What recommendations would you give to someone considering this product?
Just get it and get started. It will be a breeze to use and the best investment for remote teams.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Shijuraj B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Zoom - Best app for videoconference !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides the best audio and video quality during video conferences which ensures user has excellent communication and even helps in keeping good business client relationship. Another best part is invitees can join zoom meeting even if he/she has no zoom account which I think is amazing.
What is your favorite aspect of this product?
I enjoy the zoom with its best performance and simple interface. It is very easy to join meeting, using emojis helps us to convey our feelings instantly to others. Also, screen sharing helps to collaborate with multiple teams and even help team to work together even working remotely in effective manner. It has the best video quality which have a great impact on communication which helps in improving daily productivity.
What do you dislike most about this product?
Have no dislikes at all, it has best features and works very well compared to other tools in market. I am amazed with its performance and would love to see more features getting added.
What recommendations would you give to someone considering this product?
I would strongly recommend Zoom to all business professionals as well as personal users as it has got lot of benefits and had good security factor as well along with talented technical support team.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Vijay I.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2022
Best universal option for having external meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It gives the best experience to have a meeting because it has good noise cancellation when compared to all other vendors.
What is your favorite aspect of this product?
I like using zoom when we have meetings with people from external clients. Zoom meeting has been widely used if we want to have any meeting with the external team. It has good video and audio quality even though the bandwidth is low. Also it us universal people from non technical field also easy to have meetings with zoom.
What do you dislike most about this product?
Zoom video limit for the non-subscribed users is very less when compared to other vendors. Because other vendors almost give higher time limits. It doesn’t have many options unlike others like instant messaging, file sharing, and video filters are less on zoom.
What recommendations would you give to someone considering this product?
Zoom is the recommended product when anyone wants to have meetings with external clients as it is a universal solution. Also, people need to be careful about security while having meetings on zoom.
Pros
- Caring
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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