What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Otávio P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Amazing apresentation features, little hard to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The options of white boarding your own screen while on presentation makes a digital meet closer to a eye-to-eye one. As the conductor of it, you really have all the features needed to do a full presentation or even an big sized online event.
What is your favorite aspect of this product?
The white board options in it.
What do you dislike most about this product?
Difficulty of use on first time users, even though they had used similar apps other times.
What recommendations would you give to someone considering this product?
Make sure you are buying it for the big meetings and executive presentation how need more datailed on event views. Besides that, if your porpose is merely team/video chat plataform, its possible to find similar apps for half the price and with a little bit more clear and easy to use interface.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Mohit Y.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
The best product in the segment
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's ability to work even at unreliable internet speed and deliver call quality at an acceptable level.
What is your favorite aspect of this product?
The audio and video quality is far superior to that of the competition and this is discrenlaby noticeable when you are travelling and do not have access to reliable high speed broadband. It is also very lite in terms of resources it requires to operate.
What do you dislike most about this product?
While as a minimal product that does the job, Zoom excels but features such as live captioning, ability to form lounge etc would have been great.
What recommendations would you give to someone considering this product?
Before making the decision do try out the product while on the move to actually appreciate how good the product is.
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Mohd I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Great video conferencing tool with affordability.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides lighter application which uses less resources on the device with almost similar level of optiions on Microsoft teams.
What is your favorite aspect of this product?
It is more affordable than some other industry leading products with same set of features.
What do you dislike most about this product?
Sometimes screen sharing will Make the mess up to control the system.
What recommendations would you give to someone considering this product?
Product is great at given cost and application is also stable with right size on the device, not too heavy nor too light.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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