What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Prashil W.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Excellent Video Conferencing application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom integrates with a wide variety of applications
What is your favorite aspect of this product?
This is widely used in the industry and everyone is familiar with the application.
What do you dislike most about this product?
Zoom needs a good amount of bandwidth for its smooth operation. If the network is flaky, the whole application will crash.
What recommendations would you give to someone considering this product?
If you are looking for Video conferencing application, then Zoom is a go to application.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Chris m.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Best for online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use Great video quality It's a user friendly
What is your favorite aspect of this product?
Easy to connect Easy to access
What do you dislike most about this product?
I like all It's great
What recommendations would you give to someone considering this product?
Yah it's great
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shivam K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Zoom is fantastic for regular meetings!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Amazing software that makes it simple to communicate with others and links more people in a group. Zoom is very easy to use, has a really friendly user interface, and just works. The connection remains quite steady even with less-than-ideal internet connections. I also adore the video touch-up function. For the same person, being able to go between a phone and a desktop smoothly is truly cutting edge.
What is your favorite aspect of this product?
It offers stable audio and video conferencing with high quality. Other web conferencing services have given us problems, but Zoom hasn't. For internal company communications, we deploy Zoom. I enjoy that Zoom allows me to present using papers that I can share with others. My working time is substantially maximised, and it is also quite safe. Particularly during the COVID-19 outbreak, Zoom has been the platform that has completely transformed company and individual meetings. By using Zoom as a host or guest.
What do you dislike most about this product?
The mobile app has to be updated, and the font size should be increased so that it is easier to read and zoom in. Better features are needed for iOS devices because they can occasionally be slow and unresponsive.
What recommendations would you give to someone considering this product?
For conferences, trainings, and online meetings, I personally use and suggest Zoom. It provides a consistent and excellent communication experience. Even a free plan with restrictions is available. In environments that prioritise health, it helps to manage social estrangement. It makes it possible to participate in sessions using any type of device, including a mobile phone, laptop, or desktop computer. It is a necessary tool when you need to chat with clients or customers around the world and is cost-effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
