What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sarvjeet W.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
End-to-end features for enabling remote work!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
Screen-sharing & remote control
What do you dislike most about this product?
Chat feature could be better
What recommendations would you give to someone considering this product?
Messaging is not really good yet but other than that the product is highly satisfying
Pros
- Effective Service
- Acts with Integrity
- Continually Improving Product
- Reliable
Cons
- Inhibits Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
Amy B.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2022
Zoom became a necessary tool to meet in 2020.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use.
What is your favorite aspect of this product?
It gets people together without travel cost.
What do you dislike most about this product?
Too much reliance on it and not enough in person interactions.
What recommendations would you give to someone considering this product?
It is worth the money.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sujit Kumar P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
The best meeting tool for Individuals
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This software package permits conferences to be control wherever the provision of sure tools has created it a favorite in recent years.
What is your favorite aspect of this product?
I even have been victimization zoom for the previous couple of years thanks to the pandemic to receive categories, having a student and teacher subscription makes it doable to get pleasure from several options not accessible as a traditional user.
What do you dislike most about this product?
Though it's a strong tool, the total version is on the far side the reach of most of the general public, thanks to this the free version limits in several aspects
What recommendations would you give to someone considering this product?
I will recommend this tool for someone who are not very comfortable with google products.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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