What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Paras S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Remote Team Collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I find it most valuable for remote communication with my team , its ability to handle large scale virtual meetings with minimal latency is a major advantage. With comparison to other similar platforms, it offers robust features like breakout rooms and multiple screen sharing which are incredibly useful for collaborative coding sessions and team brainstorming.
What is your favorite aspect of this product?
My favorite aspect of this product is its multiple sharing of screen, which is particularly beneficial during pair programming or when reviewing code as team members can compare environment and workflows in real time. the clarity of the audio and video combined with the option to record sessions ensures that important discussions and problem solving processes can revisited when needed.
What do you dislike most about this product?
It is resource heavy , especially when we have running on devices already burdened by development tools. Additionally the free plan 40-minutes time limit for group meetings can disrupt productivity.
What recommendations would you give to someone considering this product?
I will recommend the product but evaluate the team strength and usages . Ensure the system has sufficient resources to run zoon alongside the development environment. Explore security options like end to end encryption and waiting rooms to keep sensitive project discussions secure.
Pros
- Inspires Innovation
- Caring
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Nidhi s.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2025
Reliable cloud based video conferencing platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom gives a better audio and video feature if compared with other. No lagging and video stuck problem occurs. Great user experience
What is your favorite aspect of this product?
Integration with calendar is my favorite aspect. I can easily schedule Zoom meeting directly with other calendar application.
What do you dislike most about this product?
Not much. But sometimes I may face difficulty in sharing screen if using mobile application of Zoom.
What recommendations would you give to someone considering this product?
Zoom is a good product. You can definitely go for it for your professional calls and meeting. It gives a great user experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Gulsan P.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2025
More power for hosts and moderators
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Gives meeting hosts full power over the people who are attending, which improves security and management.
What is your favorite aspect of this product?
To keep things running smoothly in big meetings, hosts need to be able to easily mute, remove, or control people.
What do you dislike most about this product?
Some new users find it hard to get used to all the settings at first.
What recommendations would you give to someone considering this product?
Great for meeting hosts and managers who need to make sure everyone follows the rules.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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