What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
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Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Karthika s.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
best featues ever!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is known for its intuitive design, making it easy for both tech-savvy and less tech-savvy users to join and participate in meetings.
What is your favorite aspect of this product?
Robust and reliable video and audio quality. Zoom consistently delivers high-quality video and audio experiences, even with a large number of participants.
What do you dislike most about this product?
"Zoom fatigue" can be a concern. The constant use of video conferencing can sometimes lead to fatigue and decreased productivity.
What recommendations would you give to someone considering this product?
Take advantage of features like virtual backgrounds and breakout rooms. These can enhance the meeting experience and improve engagement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lawrence J.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Jan 2025
Fanatic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Enabling streaming links and key from the application
What is your favorite aspect of this product?
Streaming aspect
What do you dislike most about this product?
Minimum participants for free and business packages
What recommendations would you give to someone considering this product?
Have available packages for non profit organization
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Adrian P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Essential tool for effective meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In addition to its high quality and ease of use, Zoom is a flexible and effective tool for collaboration and communication, as it provides real-time responses, breakout rooms, meeting recording, virtual backgrounds, automatic transcription, and integration with other tools.
What is your favorite aspect of this product?
Its ease of use, video and audio quality, and the wide variety of useful features, such as screen sharing and virtual whiteboards. Furthermore, their good customer service is a plus for us.
What do you dislike most about this product?
Security features require a little extra configuration to ensure all meetings are fully protected.
What recommendations would you give to someone considering this product?
Zoom is an ideal choice for businesses due to its ease of use, excellent video and audio quality, and advanced functionalities, with exceptional customer support. It is a robust and reliable solution for video conferencing and online collaboration needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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