What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ozioma O.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2025
Zoom: The gold standard for video calls.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is highly scalable. It has an effortless one-click meeting access. I believe no competitor matches its simplicity.
What is your favorite aspect of this product?
The one-click meetings, very straightforward,no complexity.
What do you dislike most about this product?
I dislike the expensive premium features.
What recommendations would you give to someone considering this product?
I highly recommend zoom if you value simplicity, reliability and scalability.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Laurence C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Powerful chatting platforms.
Likeliness to Recommend
What is your favorite aspect of this product?
i love the flexibility and scalability
What recommendations would you give to someone considering this product?
Accessible in all conditions.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Over Delivered
Please tell us why you think this review should be flagged.
Mohamed A.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2025
Zoom is advanced screen sharing options and host.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use
What is your favorite aspect of this product?
New updates, cyber security function
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
Yes for sure
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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