What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Kapil kumar A.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2025
Its Amazing Software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality of voice and the video quality makes this batter and this also provide a better noise cancellation. other competitors are also good but specifically i felt zoom is the best one to communicate professionally with safest experience and information security.
What is your favorite aspect of this product?
Quick background change and voice quality both are best.
What do you dislike most about this product?
nothing about dislike this is a light weight app and works fine in the machine . thanks
What recommendations would you give to someone considering this product?
This is light weight , easy to use . friendly interface , Secure communication is other important aspect to refer someone to use this application.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Ishmael S.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2025
best online tool for training
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Break up room during training makes it different
What is your favorite aspect of this product?
Zoom' has clean and intuitive interface is easy to navigate
What do you dislike most about this product?
Zoom becomes expensive as the organization scales up
What recommendations would you give to someone considering this product?
i would recommend zoom to to other users
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Pawan S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
Easy to Use, Great for Meetings and Webinars
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease to use and Reliability & Video Quality
What is your favorite aspect of this product?
My favorite aspect of Zoom is its simplicity—joining or hosting a meeting takes just one click, and features like breakout rooms and screen sharing make collaboration seamless
What do you dislike most about this product?
Too many updates at times, which can be inconvenient before joining a call
What recommendations would you give to someone considering this product?
Highly recommended for educators, remote teams, and event organizers due to its interactive features and scalability.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
